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Bio

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Support Specialist
      • Apr 2022 - Present
    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Mobile Provisioning Specialist
      • Aug 2019 - Apr 2022
    • France
    • Wireless Services
    • SVBO Provisioning specialist
      • Oct 2010 - Apr 2022

    • Mobile provisioning specialist
      • Nov 2016 - Jul 2019

      I have over 10 years experience throughout sky provisioning. Creating and maintaining systems and platforms ensuring consistency and providing innovative solutions.Specialities include; analytical research, data manipulation, root cause analysis, data integrity, creating tactical and strategic solutions.

    • Sales specialist
      • Aug 2007 - Sep 2010

      sales in sky products and services to public via inbound call centre.

    • United Kingdom
    • Truck Transportation
    • Operations Supervisor
      • Aug 2005 - Mar 2007
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Technician
      • Nov 1999 - Apr 2005

      Repairing and servicing mobile phones within strict SLA's, reporting and identifying common faults to manufacturers for areas of improvement. Forseeing the expansion of this instore service to be spread to the larger Vodafone experience stores. Repairing and servicing mobile phones within strict SLA's, reporting and identifying common faults to manufacturers for areas of improvement. Forseeing the expansion of this instore service to be spread to the larger Vodafone experience stores.

Education

  • Apprenticeship
    Nvq, Telecommunications Technology/Technician
    1998 - 2000
  • Cranford Community College
    GNVQ, maths, physics, chemistry, biology
    1996 - 1998

Community

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