Sandeep Kaur

Business Analyst at Builders Academy Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Dr Mohammad Motahar

Sandeep was my student at ITECH 7415 working on integration of POS systems for Australian Businesses. I have seen how she managed the entire project during one semester using agile concepts and produced the deliverable items that I needed for my project. She and the rest of her team managed to deliver in one semester, She managed to deliver Pesto Analysis, SWOT analysis and competitor analysis for the product I planned to build and her team was in direct contact with me twice a month to present the progress and get my feedback. I liked the way her team managed to deliver beyond my initial scope by including gap analysis and even the suggestions for next iterations for one of my new product development (NPD) work at AgileMaster Consulting. I wish you the best after graduation and As I said to you, Business Analyst is the role that suites you very well. Hope to meet you in the future in one of the BA meetups in Melbourne or Sydney.

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Credentials

  • NSW Government Virtual internship
    NSW Public Service Commission
    May, 2022
    - Nov, 2024
  • Data Visualization: Storytelling
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Business Analysis & Process Management
    Coursera
    Mar, 2022
    - Nov, 2024
  • Excel for Business Analysts
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Getting started with Power BI Desktop
    Coursera

Experience

    • Australia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Analyst
      • Sep 2022 - Present

      Responsibilities  Utilized excellent communication, interpersonal, organizational, and negotiation skills to foster productive relationships with a diverse range of internal and external stakeholders  Liaise with key stakeholders at all levels to communicate business requirements and specifications  Detailed mapping of the business processes, and developing the detailed functional requirements behind the business processes  Requirement Elicitation  Compiling, refining & analysing large sets of datasets to track business performance.  Creating daily weekly and ad-hoc reports by analysing and evaluating data concerning sales, in MS Excel and/or BA tools.  Identifying gaps in the current market trends, preparing presentations and participating in team meetings with senior BAs.  Collaborating with Senior BAs & managers to effectively document business processes.  Reaching out to colleagues with mentors to establish an overall collaborative working relationship.  Tools used included MS Excel, Trello, MS PowerPoint, VETrak, Salesforce

    • Australia
    • Retail
    • 700 & Above Employee
    • Operations Coordinator
      • Nov 2020 - Present

       Deliver excellent customer service and demonstrate attention to detail and safety awareness.  Pack and prepare orders for online customers  Preparing and consolidating the order placed by the consumers.  Quality analysis regarding the order before delivering to the consumer.  Conduct order audits, performing out of stocks.  Knowledge in inventory and merchandising to ensure stock is available and products are well-presented, adhering to strict quality standards.  Providing the training to the new recruits and illustrating the code of conduct.  Earned high KPIs thanks to accurate and high-level performance.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Business Analyst
      • Apr 2020 - Jun 2020

      Summary: Participated in Market Research, In-depth Analysis, and comparison of a specific POS software (given by the client) with the latest POS softwares used in cafes & restaurants and delivered SWOT Analysis, PEST Analysis, Competitor analysis and GAP analysis of the subject. Responsibilities:  Ability to identify the 'As Is' and 'To Be' processes  Conducted detailed workshops and requirements gathering from multiple business stakeholders at all levels of the organization  Track project budgets, scheduling and performance  Process mapping and designing  Led a team of 5 and conducted In-depth Analysis of business goals and process improvement techniques.  Carried out desk research of POS systems in the market and highlighted new trends.  Create and manage the product backlog and writing user stories and reports.  Collaborated with developers and product management team to assess project outcomes and improvements for future software features.  Conducted meetings with stakeholders to help them increase the accuracy of data being captured and better use their systems in future.  Created dashboards in PowerPoint, Excel and BI tools and used Trello for record keeping, Agile Sprint Methodology, Work Breakdown Structure, Draw.io for diagramming.  Received a High Distinction for this project and the client was pleased with the results and personally wrote a recommendation for me on LinkedIn.

Education

  • Australian Technical & Management College (ATMC)
    Master's degree, Business Analytics
    2018 - 2020
  • MGDAV college, Bathinda, Punjab
    Bachelor's degree, Science
    2014 - 2017

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