Experience

Sevacare

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Hospital Discharge Facilitator

  • Mar 2020 - Present

  Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues. Arranged placement of patients in facilities appropriate for the level of care requirements. Administered patient follow-up, data collection, clinical monitoring, and coordination with primary health care providers. Maintained optimal levels of communication between healthcare officials to set up packages of care. Drafted reports, using Microsoft Word and other software tools, to ensure the smooth operation and productivity of organizational operations. Coordinated multiple facets of process without sacrificing performance. Demonstrated excellent active listening, clarifying misunderstandings, and addressing the concerns of customers with care. Show less



Gap

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • May 2018 - Jun 2021

  Managed all aspects of merchandising, inventory control, and marketing. Trained new sales personnel on company policies and a range of customer acquisition strategies. Used consultative sales techniques to understand customer needs and recommend relevant products and services. Reported sales data to upper management for review and analysis. Greeted customers and helped with product questions, selections, and purchases. Possessed strong knowledge of industry-related goods and services, including Denim, Logo, and New flow. Increased sales by offering advice on purchases and promoting additional products. Tracked sales team performance, providing constructive feedback to employees. Enhanced the sales training program and implemented proactive management strategies to grow sales and profits. Balanced traditional tactics with innovative approaches to complete sales and trained employees on current sales protocols. Show less



Sevacare Healthcare Services

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Internal Auditor

  • Oct 2019 - Mar 2020

  Performed a variety of audits, including data entry into CMF software for analysis. Updated audit programs to address risks and evaluate regulatory requirements. Developed an auditing program to identify business risks and evaluate regulatory requirements. Completed audit papers by thoroughly documenting audit findings and documentation methods; providing auditors with documentation that enabled them to successfully perform their duties. Identified control gaps in processes, procedures, and systems through in-depth research and assessment and suggested methods for improvement. Prepared audit working papers and reports by documenting successful audits. Show less



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Associate

  • Feb 2016 - Jun 2017

  Sales Assistant Sales Assistant