Program Director - Cloud & Cyber Security

• Jan 2022 - Present

Sr. Consultant

• Apr 2021 - Dec 2021

Achievements:- Achieved Service Availability of 99.99%, without any unplanned downtime- Scaled Authentication systems to accommodate new government initiatives – enhancing 30Cr Transaction capacity.- Migrations (i) Live prod data from retired EMC Storage to supported EMC Storage. (ii) Platform migration from MapR to Hortonworks including data- Live production transformation from bare metal to virtualized environment resulting in huge saving for UIDAI.

Sr.Consultant - Head of CIDR operations (Datacenter IT operations) & Program Manager (Biometrics)

• Sep 2020 - Apr 2021

Career Accomplishments- Integrating CA Service Operation Insight (SOI) with existing tools for event co-relation of Service impact & incidents.- Successful execution of DR Drills. - Managing the DR sites for BCP readiness, planning & execution of the DR Drill.CIDR IT OperationHeading CIDR operations team of 200+ resources to deliver 24x7 support for mission critical Enrolment and Auth operations across 2 DC geographically separated by 2000 KMs. Ensuring Availability of online Auth Services with sub second response time with an average volume of 3Cr / day scaling seamlessly to a peak volume of ~ 6.5Cr.Successful seamless transition of the project from MSP (HCLI) to incoming vendors.Biometric solution managementLeading a team of 100 + managing the Biometric Operation.Vendor Management, SLA/OLA managementBiometric billing management HCL to Client & HCL to Vendors Successful seamless transition of the project from MSP (HCLI) to UIDAI. Show less

General Manager - Head of CIDR operations (Datacenter IT operations) & Program Manager (Biometrics)

• Sep 2017 - Aug 2020

CIDR IT OperationHeading CIDR operations team of 200+ resources to deliver 24x7 support for mission critical Enrolment and Authentication operations across 2 datacenters geographically separated by 2000 KMs. Ensuring Availability of critical online Authentication Services with sub second response time. - Average volume of 3Cr / day scaling seamlessly to a peak volume of ~ 6.5Cr.Biometric solution managementLeading a team of 100 + managing the Biometric Operation.Vendor Management, SLA/OLA managementBiometric billing management HCL to Client & HCL to Vendors Critical Projects deliveredMigration of production data from a retired (out of support) EMC Storage to existing EMC Storage without any impact on production.Seamless successful transformation of production systems from bare metal (Physical) to virtualized environment in live production resulting in huge saving for the.Successfully leading platform migration from MapR to Hortonworks including movement of data.Leading the enhancement of EMS monitoring by integrating CA - Service Operation Insight (SOI) with existing tools resulting in co-relation of Service impact & incidents. Successful execution of DR Drills, managing & monitoring the DR sites for BCP readiness. Upgradation of DRM Solution SANOVI to IBM RO resulting in automation of the cutover ensuring a smooth DR Failover experience. Show less

General Manager - Project Director - DC Migration project at MEA

• Jul 2016 - Aug 2017

Achievements: - Migration strategy planning - Data migration and cutover strategy - Mapping of application dependencies and planed grouping/sequencing - Successful integration of new technologies with existing - SDN virtualization and private cloud transformation Accountabilities: - Reported to the Vice President and led a team of over 60 resources, in a Data Center Migration & transformation Project - DAMAN, for consulting and DC Migration/Transformation. - Provided consulting services to study and understand the AS-IS landscape, including the limitations & existing challenges of the existing business process. - Created the TO-BE design, fulfilling the new business requirements, meeting the limitations, challenges & Sizing of infrastructure based on the requirements. - Conducted research & study of the options and finalized the components for the new Transformed DC, enabling the client for procurement of the products. - Managed & executed the program of deployment & implementation of the products as per the design. - Drove migration of data, from existing DC to new transformed DC, as well as for movement/hosting to cloud platform. - Directed the planning of the Service/Application cut-over strategy, execute the successful cut-over and achieve smooth transformation to the New DC, with minimal Service impact - Performed the Program Governance responsibilities of Project Schedule & Resource Planning, Risk Mitigation, Cashflow Management, Vendor/Partner Management, Client Expectation Management and Escalation management. Show less

General Manager - Project Director - Ranbaxy IMS Project

• Sep 2011 - Jul 2012

Accountabilities - In this part of the engagement acted as the Project Director for Ranbaxy IMS Project, with the responsibilities of the project as well as IT operations. - Directed a team of 150 resources to look after Infrastructure (installation/operation/support) & Application (SAP-administration & support). - Also drove the team, in other functions - captive DC Management, Network, Security, Help Desk, System administration, etc. Achievements: - Achieved service availability of 99.99%, with no unplanned downtime - Drove a service improvement plan for Operations - Transitioned the project and scale up the operation Show less