Experience

Uniconnect SIM Pvt. Ltd.

• Telecommunications
• 1 - 100 Employee

• Shift Supervisor

  • Jul 2012 - Present

  * In charge of welcome on board and training all new staff and refresher training to existing staff with new updates (Operation & Sales). * Controlling and authorising holidays, hours worked and overtime, manage absence. * Carry out staff briefings and hold daily sales & service meetings to measure success. * Creating an engaging competitive and positive work environment for the Sales Team by setting and assigning targets for all sales Executive. * Supporting the development of the sales teams product knowledge and sales skills through effective training. * Creating a culture of continuous improvement by asking for feedback and input from all staff. Show less



IndiaMART InterMESH Limited

• India
• Technology, Information and Internet
• 700 & Above Employee

• Relationship Manager in Client Servicing Department

  • Dec 2010 - Present

  * Building Relationship with existing clients. * Solving Queries & problems faced by the existing clients. * Grievances handling of the clients. * Generating Business for the company. * Upselling the products & services of company to the existing clients. * Building Relationship with existing clients. * Solving Queries & problems faced by the existing clients. * Grievances handling of the clients. * Generating Business for the company. * Upselling the products & services of company to the existing clients.



PauL Auto Service, Retail Outlet of BPCL

• Key Incharge ( Sales & Accounts )

  • Dec 2006 - Jun 2009

  * Generating business for the company * Responsible for achieving the monthly sales targets. * Market mapping, customer mapping, competitor mapping in the geography assigned. * Pro actively identify sales prospects and do business development activities in the geography assigned * Meeting existing & new clients / Increasing client base. * Building Customer Relationship by handling grievances of existing clients. * Setting own targets at par with the assigned targets. Show less



Hinduja Global solutions, HINDUJA Group venture for client AIRTEL

• Customer Relationship Officer

  • Jan 2008 - Aug 2008

  Responsible for giving information about product & services of AIRTEL. To retain customers by grievance handling & suggesting remedies. Building better customer relationship. Upselling various value added services of AIRTEL. Responsible for giving information about product & services of AIRTEL. To retain customers by grievance handling & suggesting remedies. Building better customer relationship. Upselling various value added services of AIRTEL.



Construction Company

• Supervisor

  • Mar 2001 - May 2004

  Changes with projects to projects. * Supervision of the work in progress in various sites. * Ordering raw materials in time to escape stock out positions. * Keeping records of the different goods in stocks. * Taking supplies from different vendors. * Selection of correct suppliers. * Building relationship with channel members. * Timely payment to suppliers & labours. Changes with projects to projects. * Supervision of the work in progress in various sites. * Ordering raw materials in time to escape stock out positions. * Keeping records of the different goods in stocks. * Taking supplies from different vendors. * Selection of correct suppliers. * Building relationship with channel members. * Timely payment to suppliers & labours.