Experience

Vindis Group

• United Kingdom
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Business Development Manager

  • Jun 2014 - Present

  To achieve the maximum sales potential as calculated by the sales department for defined territory. Achievement of sales growth on a continual basis with accounts/customers assigned to that territory. To achieve agreed targets for Trade Part Sales, within defined operating and financial guidelines. To achieve agreed targets for customer database expansion, within defined operating parameters. To maintain good relationships with existing customers, and to establish new sales contacts and opportunities with the business sector, ensuring that exceptional levels of customer care and professionalism are achieved at all times. To design and present tailored packages to each business user in order to meet specific requirements and enhance customer satisfaction. Maintain a professional and smart appearance, representing TPS Volkswagen Group UK Ltd in a professional manner at all times. Closely liaise and interact with site within that territory on a daily basis, to feedback customer comments, and improve customer experience. Show less



Citygate Automotive

• United Kingdom
• Automotive
• 200 - 300 Employee

• Sales Development Manager

  • Jun 2014 - Jan 2022

  To achieve the maximum sales potential as calculated by the sales department for defined territory. Achievement of sales growth on a continual basis with accounts/customers assigned to that territory. To achieve agreed targets for Trade Part Sales, within defined operating and financial guidelines. To achieve agreed targets for customer database expansion, within defined operating parameters. To maintain good relationships with existing customers, and to establish new sales contacts and opportunities with the business sector, ensuring that exceptional levels of customer care and professionalism are achieved at all times. To design and present tailored packages to each business user in order to meet specific requirements and enhance customer satisfaction. Maintain a professional and smart appearance, representing TPS Volkswagen Group UK Ltd in a professional manner at all times. Closely liaise and interact with site within that territory on a daily basis, to feedback customer comments, and improve customer experience. Show less



KwikFit

• Netherlands
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Centre Manager & Operations Manager (Programme)

  • Jun 2013 - Mar 2014

  To enable the delivery of a “WORLD CLASS” Customer Experience, leading to the achievement of sustainable Sales and Profit Performance through a highly Motivated Team. • To Lead the Team • To Manage Performance • To Manage People and Skills • To Manage Standards • To Manage Stock, Equipment Consistently and rigorously monitor and analyse Centre operations in relation to Sales, Profit and operational KPI’s and Performance Criteria. Ensure all relevant people are aware of their performance commitments and their results in relation to those Commitments. Show less



Citroën

• France
• Motor Vehicle Manufacturing
• 700 & Above Employee

• New Car Sales Executive

  • Aug 2011 - Jul 2012

  To achieve, and strive to exceed, all set targets and sales objectives. To work closely with the Dealer Principal to achieve maximum profitability from vehicle and accessory sales. To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times. Achieve all sales objectives by maximizing opportunities with every customer within the showroom, on the vehicle display, and on the telephone. Comply with the Group sales process for each vehicle prospect and follow-up, ensuring that customer details are recorded accurately and in full. Ensure the accurate and timely completion of administration and operational tasks. Strive to achieve a consistently high level of customer satisfaction through outstanding personal and professional conduct. Show less



Euro Car Parts Ltd.

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sales Manager

  • Sep 2010 - Apr 2012

  Sales Manager: To manage, develop and be accountable for the Branch Sales Team ensuring that the sales profit targets are met at all times. Motivate the Sales Advisor to achieve and exceed sales and profit targets. Maintain a positive, focused and upbeat sales environment at all times. To assist sales staff providing advice, support and a point of escalation. Organise and run effective, motivational and result orientated sales team meetings. Liaise with the Branch Manager regarding stock availability, Branch Delivery Service and Branch Operational areas. Adopt a style of sales leadership most likely to get the best results in different situations and the style of selling most appropriate to our marketplace. To assist in the production of sales budgets and commit to their achievement of Company Sales and Profit Targets. Develop and implement an effective Sales Business Plan for the branch. Visit Key customers to assess and develop their full potential. To manage the personnel system, including assisting with recruitment, disciplinary procedures and the appraisals system. To manage the personal development of all staff. Show less

• Sales Development Manager

  • Aug 2009 - Sep 2010

  To achieve Targeted Territory sales and profit targets through the effective use of resources and to pro-actively develop the branch sales and profitability by maintaining and building customer relationships resulting in increased awareness as well as creating new business introductions. To visit customers at the agreed intervals and to take advantage of all opportunities in order to maximise sales and profit whilst maintaining the highest level of customer satisfaction and confidence. To maintain and expand existing business and to develop new accounts within the Branch territory. To actively build and maintain long term relationships with customers and to raise awareness of product offers. To plan and review activity on a weekly basis with the Branch Manager. To nurture Customer business covering ALL products ranges using, Vecta, Kerridge, Customer Data & Marketing information to achieve individual and branch profit targets. To assist in the training and development of branch staff. Show less