Experience

Operail

• Estonia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Head of Multimodal Freight Transportations

  • Mar 2021 - Present

• Multimodal Project Coordinator

  • Sep 2019 - Sep 2021

  - Managing and coordinating container train within Estonia- Communicating with customers, service providers, agencies, etc.- Receiving bookings, preparing loading instructions and railway documents- Managing correct information flow within main office, truck company and loading places- Preparing and sending out invoices to customers weekly- Implementing new IT system for more efficient working process- Participating in BPM modelling working processes of the company as SuperUser Show less

• Sales Department Assistant

  • Nov 2018 - Aug 2019



Vopak E.O.S.

• Manager of logistics and commerce

  • Sep 2010 - Mar 2018

  - Communicating with customers, service providers, agencies, inspectors, etc.- Managing of the customer database- Nominating tankers for their acceptance and their technical approval for customers- Preparing loading instructions for terminals, agencies and inspectors- Issuing, signing and dispatching ship documents according to customer's instructions- Collecting, organising and archiving the documents- Receiving ship loading documents and bank statements from customers- Information processing received from the inspectors on the cargo quality, quantity, etc.- Preparing and sending reports to the terminals on the basis of the information received from customers- Preparing loading instructions for terminals, agencies and inspectors- Executing railway formalities for shipments to terminal and monitoring them- Managing and coordinating service improvement plan, surveys for customers' satisfaction Show less

• Commercial department assistant

  • Sep 2009 - Sep 2010

  - Managing of the customer database- Sending monthly reports to the Port of Tallinn for ship and cargo control- Drawing up monthly and daily reports- Participating in conference calls

• Communication department assistant

  • Sep 2008 - Sep 2009

  - Helping with events organisation