Experience

MediStreams, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Lockbox Administrator

  • Dec 2019 - Present

  • Process lockbox payments accurately by ensuring valid payee information, account number, and type of payment/procedure for account application; apply payments or re-submit accounts as needed. • Efficiently process incoming paperwork and scan documents utilizing department resources; confirm all information on company computer; responsible for indexing and verifying all correspondence. • Post all payments received through the lockbox, EFT, or mailroom and adjustments. • Work to identify and resolve payment posting issues. • Maintain knowledge of department policies and procedures. • Ensure the confidentiality of all patient accounts by following HIPAA guidelines. • Communicate daily with management on payor trends identified. • Demonstrate knowledge of the area; understand various computer programs and applications necessary to perform assigned job functions. Show less



HealthSource Chiropractic of Crabapple

• Alpharetta, Georgia, United States

• Medical Office Administrator

  • Feb 2018 - Feb 2020

  • Optimized patients’ satisfaction, provider time, and treatment room utilization by scheduling in-person or telephone appointments. • Kept patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminded provider of service delays. • Ensured availability of treatment information by filing and retrieval of patient records. • Maintained patient accounts by obtaining, recording, and updating personal and financial information. • Obtained revenue by recording and updating financial information; and expediting third-party claims. • Collected information and collected co-payments for patients as part of the check-in process. • Communicated with providers, internal stakeholders, and colleagues to ensure high customer service was provided. • Ensured all cash management procedures were followed. • Attended all required meetings and training. Show less