Experience

Tamara Leisure Experiences Pvt. Ltd.

• India
• Hospitality
• 100 - 200 Employee

• Sales Manager

  • Dec 2019 - Present



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Sales Manager

  • Aug 2018 - Nov 2019



Radisson Hotel Group

• Belgium
• Hospitality
• 700 & Above Employee

• Assistant Sales Manager

  • Feb 2018 - Aug 2018



Lake Palace Resort

• India
• Hospitality
• 1 - 100 Employee

• Sales and Marketing Manager

  • Nov 2015 - Feb 2018

  • Handling of Daily Sales Calls.• Planning of Marketing Activities.• Tracking of Sales Queries and converting into revenues as per availability.• Maintaining vigorous relationship with Corporates.• Handling of Sales & Marketing operations.• Marketing activities.• Sales Blitz to other markets (Delhi, Mumbai & Gujarat).• Contracting & Handling of Online Sales & Marketing.• Handling of pricing as per market demand.• Setting of the Department for the Full operations.• Handling day-to-day operations.• Directly responsible for departmental activities.• Dealing with all guest queries and achieving maximum guest satisfaction.• Achieving of set targets



Olive Hotels

• Sales and Marketing Manager

  • Jun 2014 - Nov 2015

  • Handling of Daily Sales Calls.• Planning of Marketing Activities.• Tracking of Sales Queries and converting into revenues as per availability.• Maintaining vigorous relationship with Corporates.• Handling of Sales & Marketing operations.• Marketing activities.• Preparing of Daily, Weekly & Monthly reports for Sales.• Contracting & Handling of Online Sales & Marketing.• Handling of pricing as per market demand.• Setting of the Department for the Full operations.• Handling day-to-day operations.• Directly responsible for departmental activities.• Dealing with all guest queries and achieving maximum guest satisfaction.• Achieving of set targets



Vasundhara Sarovar Premiere

• Asst. Manager- Sales & Marketing

  • Jun 2013 - Jun 2014

  • Handling of Daily Sales Calls.• Planning of Marketing Activities.• Tracking of Sales Queries and converting into revenues as per availability.• Maintaining vigorous relationship with Corporates.• Preparing of Daily, Weekly & Monthly reports for Sales.• Handling of pricing as per market demand.• Achieving of set budgets. • Handling of Daily Sales Calls.• Planning of Marketing Activities.• Tracking of Sales Queries and converting into revenues as per availability.• Maintaining vigorous relationship with Corporates.• Preparing of Daily, Weekly & Monthly reports for Sales.• Handling of pricing as per market demand.• Achieving of set budgets.



Mahindra Holidays & Resort India Limited

• Senior Executive - Sales

  • Jan 2012 - Jun 2013

  • Handling of Daily Sales Calls.• Planning of Marketing Activities.• Tracking of Sales Queries and converting into revenues as per availability.• Responsible of Sales & Marketing for all resorts across Kerala Region.• Maintaining vigorous relationship with Corporates.• Preparing of Daily, Weekly & Monthly reports for Sales.• Handling of pricing as per market demand.• Achieving of set budgets. • Handling of Daily Sales Calls.• Planning of Marketing Activities.• Tracking of Sales Queries and converting into revenues as per availability.• Responsible of Sales & Marketing for all resorts across Kerala Region.• Maintaining vigorous relationship with Corporates.• Preparing of Daily, Weekly & Monthly reports for Sales.• Handling of pricing as per market demand.• Achieving of set budgets.



Hampshire Dream Hotel, Cochin

• India
• Hospitality
• 1 - 100 Employee

• Sr Front Office Supervisor

  • Sep 2008 - Dec 2011

  • Handling day-to-day operations.• Directly responsible for departmental activities.• Dealing with all guest queries and achieving maximum guest satisfaction.• Handling of guest queries, complaints and request as part of the daily operation• Responsible for month end reports for Corporate Office.• Training and development of team through open reviews, daily briefings and internal training sessions.• Guest comment analysis.• Handling of VVIP guests.• Responsible for setting up new procedures and processes.• Preparing of Quarterly packages promotions.



Le meridien Hotel, Cochin

• Front Office Assistant

  • Mar 2007 - Aug 2008

  Handling of Guest Service Centre, Cashier, Guest relations, Reception, Night Audit & Telephone Operator. Handling of Guest Service Centre, Cashier, Guest relations, Reception, Night Audit & Telephone Operator.