Experience

ClickOn IT London (CITL)

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Technical Relationship Manager

  • Dec 2022 - Present

• Senior Information Communication Technology Engineer

  • Apr 2021 - Present

• Information Communication Technology Engineer

  • Apr 2018 - Present

  - Responsible for providing 1st/2nd onsite/offsite support to schools/buisness - Administrate Windows 2012/2016/2019 server, Active Directory, Group policies, DNS, DHCP, WSUS- Deploying windows images using MDT- Assisting on Windows Server migration (AD,DNS,DHCP,Print,File,Application server)- Manage internal IT Network and Security (Smoothwall)- Manage email system (LGFLmail,Office 365 and Gsuite)- Maintain professional relation with the client and company



turn IT on

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• ICT Consultant

  • Feb 2016 - Mar 2018

  - Responsible for providing 1st line, 2nd line onsite/offsite support to schools - Develop and implement IT projects according to the clients need - Administrate Windows 2008/2012 server, Active Directory, Group policies, DNS, DHCP, WSUS and WDS - Manage internal IT Network and Security - Manage email system (Office 365 and Gsuite) - Maintain professional relation with the client and company - Maintain, review and update documents and IT policies - Responsible for providing 1st line, 2nd line onsite/offsite support to schools - Develop and implement IT projects according to the clients need - Administrate Windows 2008/2012 server, Active Directory, Group policies, DNS, DHCP, WSUS and WDS - Manage internal IT Network and Security - Manage email system (Office 365 and Gsuite) - Maintain professional relation with the client and company - Maintain, review and update documents and IT policies



Class Technology Solutions Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Technician

  • Sep 2014 - Sep 2015

  - Provided 1st line support to a primary/secondary school - Maintained/Checked Offsite and local backup - Supported AV equipment, Projectors, IWB, touch panels - Supported School management system like Capita SIM - Managed Enterprise Antivirus (Sophos) - Maintained folder security permission - Kept up to date record of IT inventory - Set up conference calls and meeting – Skype & Webex - Provided 1st line support to a primary/secondary school - Maintained/Checked Offsite and local backup - Supported AV equipment, Projectors, IWB, touch panels - Supported School management system like Capita SIM - Managed Enterprise Antivirus (Sophos) - Maintained folder security permission - Kept up to date record of IT inventory - Set up conference calls and meeting – Skype & Webex



Airwave Nepal

• Technology, Information and Internet

• IT Support Assistant (Intern)

  • Jan 2012 - Aug 2012