Experience

Ideal Homes Real Estate

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Sales Associate

  • Jul 2022 - Present



ST ENGINEERING SERVICES LIMITED

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Admin Cum Receptionist

  • Mar 2021 - May 2022

  • Acting as the first point of contact for visitors at reception.• Dealing with visitor’s paperwork and updating the system as required.• Managing incoming and outgoing mail, ensuring these are recorded and distributed to the appropriate person• Processing invoices and ordering office supplies as required.• Scheduling personal and professional appointments for Partners within the firm.• Managing emails and phone calls, and prioritizing responses in order of urgency.• Replying to information requests, in a timely manner.• Attending minutes and taking meetings as required.



ibex

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Call Center Telemarketer

  • Jun 2020 - Mar 2021

  • Manage large amounts of inbound and outbound calls in a timely manner• Follow communication “scripts” when handling different topics• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives• Seize opportunities to upsell products when they arise• Build sustainable relationships and engage customers by taking the extra mile• Keep records of all conversations in our call center database in a comprehensible way• Frequently attend educational seminars to improve knowledge and performancelevel• Meet personal/team qualitative and quantitative targets