Experience

ZAS Ventures (Ltd.)

• Pakistan
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Liaison Manager

  • Dec 2022 - Present

  Corporate Communication Corporate Communication



GoPro IT Consultants

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Relationship Manager

  • Apr 2021 - Sep 2022

  • Developing and maintaining relationships with existing & new clients • Creating plans to address clients’ business needs • Delivering the service within the constraints of the project budget. • Scheduling regular meetings with customers to ensure they are satisfied • Functioning as point of contact for complaints and escalate issues appropriate • Liaise with all internal service delivery teams to ensure a consistently high level of service. • Ensuring client satisfaction is maintained and things are lined up with them • Ensuring both the company and clients adhere to contract terms Show less



H-Tech Supports

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jan 2021 - Mar 2021

  • Assist team in up-sell or cross-sell services and products• Making outbound lead follow-up calls to potential and existing customers by phone qualifying leads and selling our services. • Make outgoing calls to potential customers to schedule high-quality leads for sales.• Serve as TMS’s professional representative when dealing with customer communications: via phone, email, etc.• Possess strong knowledge of Time Management Systems products and services to identify customer needs when qualifying them. • Document each call as per company and departmental policies and procedures.• Follow up with potential customers in a timely manner if necessary.• Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional products or services increase customer satisfaction and revenue.• Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport. • Be patient and understanding in all customer interactions. • Communicate effectively and professionally in all forms of communication with internal and external customers.• Schedule regular meetings with customers to ensure they are satisfied • Set sales and revenue targets and work diligently to meet them• Collaborate with internal teams (e.g., sales, engineers, senior management) to address customers’ needs• Support, mentor, and coach team members to ensure that they are successful in reaching their targets and key performance indicator Show less

• • Jan 2020 - Dec 2020

• • May 2019 - Dec 2019



Intellisoft Solutions

• Lahore, Punjab, Pakistan

• Social Media Marking & Content Writer

  • Apr 2016 - May 2019

  • Social Media Content Writer & Marketing Officer at Intellisoft solutions • performed the duties of writing news & Blogs for real estate projects and on different brands for the company's websites Wall. pk and Brands Pakistan. • Uploading content on web portal and maintaining SOPs. • Making Calls to real estate customers and Providing information regarding different property projects, • Document the call data as per the company's procedures. • Follow up with potential customers on time and record their responses. • Posting Ads on the Website, creating and maintaining accounts of Clients on Wall.pk Show less