Experience

Lords Plaza Surat

• India
• Hospitality
• 1 - 100 Employee

• Banquet Coordinator & Sales Executive

  • May 2018 - Present

  • Managed day to day operations of the banquet facility. This included booking and confirming a broad range of events up to 300 people in multiple rooms for both corporate and social events• Negotiated pricing including sales minimums and menu pricing, conduct Banquet visits, prepare and send out proposals and contracts and assist with menu selection with great attention to detail• Up sold menu items to maximize revenues while providing increased value and an exceptional experience to our guests• Effectively communicated and work closely with Banquet, Culinary and all other operational departments to ensure smooth execution of all events including conducting weekly Banquet Event meetings with the Executive Chef and pre shift meetings with the Captains and Servers• Prospected new business by conducting quality outside calls and networking including attending marketing events• Executed banquet contracts, secured deposits and structured pricing for events.• Organized wedding fashion show to promote more social business; focused on press coverage and interest; attracted attendance by top people.• Established new accounts and increased banquet sales significantly• Negotiated contractual agreements and maintain accurate client files; including billing, while delivering a high• Booked corporate, social and fundraising events; including site tours, menu tasting, menu and detailed party• Researched and responded to customer inquiries and concerns. Established long lasting relationships with clients and vendors.

• Sales Coordinator

  • Jun 2017 - Apr 2018

  Assists clients in booking hotel meeting and event spaces, supporting the efforts of the team within his department as well as providing services directly to the client. I had worked with various Lords hotels & Resorts departments, as well as with outside vendors, to ensure that events and meetings run smoothly.• Coordinating the sales team by managing schedules, • filing important documents and communicating relevant information,• Responding to complaints from customers and give after-sales support when requested,• Handle the processing of all booking with accuracy and timeliness, Inform clients of unforeseen delays or problems, • Monitor the team’s progress, identify shortcomings and propose improvements,• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.• Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.• Attending efficiently respond to any online or telephone queries in a calm and friendly manner. Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints



Farhaan's Fashion Villa

• Founder

  • Mar 2003 - Present

  • Managing design process from conception through to final styling.• Conducting market research to identify new trends, fabrics and techniques, and seeking design inspiration.• Collaborating with team members to select seasonal themes, make edits to line, and create new concepts.• Ensuring product is in agreement with business strategy.• Selecting fabrics and trims.• Creating production sketches for development packages.• Collaborating with technical designer to ensure development packages are accurate.• Reviewing product for style and fit during presentation.• Presenting story, mood, color boards, and samples to buyers.All the gorgeous ladies out there, get all geared up for the upcoming festive season.Bring your A game on!!! With Farhaan's fashion villa beautiful winter festive.....come grab your look before any one else does 😉All type of stitching available #wedding #sangeet #lenghacholi #gown#indo western #party wear#simple dresses with patterns #kids wear girl's



EuroKids International Ltd.

• India
• Education Administration Programs
• 400 - 500 Employee

• Front Desk cum Admission Counselor

  • Sep 2015 - Dec 2016

  • Answer questions and address complaints• Answer all incoming calls and redirect them or keep messages• Receive letters, packages etc. and distribute them• Prepare outgoing mail by drafting correspondence, securing parcels etc.• Check, sort and forward emails• Monitor office supplies and place orders when necessary• Keep updated records and files• Monitor office expenses and costs• Take up other duties as assigned (travel arrangements, schedules etc.)• Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings.• Support the students throughout the admission process by answering to their queries and helping them to complete the required documents.• Maintain the target metrics by converting prospective students into confirmed admission and succeed in achieving the performance goals.• Review the student applications for the eligibility and academic qualification.• Participate in the decision-making process for student admissions based on School policies and guidelines.• Prepares and present applicant reports to the School management.• Maintain regular communication with students, parents, colleagues and external agencies for coordinating admission activities and resolving problems.• Collaborate with the program coordinators to organize presentations, information sessions, and recruitment related activities.• Coordinate with other high schools for admission activities including student registration, testing and recruitment.• Perform school administrative and clerical activities when needed.



k.p.group

• customer care executive cum sales support

  • Jul 2014 - Aug 2015



TransForm Solution Pvt Ltd

• as BPO Executive (non voice)

  • May 2011 - Jan 2013

  • Proficient with Microsoft Office, and Internet usage• Excellent comprehension, research and analytical skills• Good communication skills• Resolving Customer queries• Internet Research, Fact Checking and Web Based Marketing• Data Collection through Internet research• Data Entry• Data Mining



Hills nursery (nanpura)

• Administration department as supervisor

  • Nov 2008 - Apr 2011

  admission counselor, supervisor, looking after teachers duty.



Anupam creation

• As assistance of mona desai (fashion designer)

  • Jan 2003 - Sep 2008

  handling whole shop, vendors, workers, designing fabric on customer demand.