Experience

engineering.com

• Canada
• Online Audio and Video Media
• 1 - 100 Employee

• Associate Editor

  • Jun 2020 - Present

  • Researching, writing and editing stories about the latest technologies and processes that appeal to engineering professionals• Managing content as a subject matter expert for the following categories: Healthcare Technology, Energy and Environment, Manufacturing (Advanced, 3D Printing, Automation, Machining, Assembly, Quality)• Conducting technical interviews with clients and SMEs• Attending engineering conferences to keep up-to-date on the latest trends• Working closely with internal editors, freelance writers, technical editors and copy editors• Developing and fostering relationships with customers and influencers



Affinity Empowering

• United States
• Information Technology & Services
• 1 - 100 Employee

• Technical Writer

  • Feb 2018 - Apr 2020

  • Provided eLearning services in support of Affinity's two lines of business: U.S. Government and eHealth• Managed production and maintenance of learning materials for all eHealth technology platforms• Worked independently and as part of cross-functional teams to develop information products using Microsoft Office, Adobe RoboHelp, Adobe FrameMaker, TechSmith Camtasia and SnagIt• Planned, designed and developed learning solutions related to the specific needs of client groups• Developed clearly structured user guides and essential reference documentation for client operation and management of software products• Collaborated with UX, software developers, QA analysts, product managers, internal clients and support to successfully gather information required to develop necessary documentation• Worked with software prototypes while conducting research and analysis of source materials, often leading to product troubleshooting with QA department• Developed an excellent professional understanding of software product-related end-user operations• Represented the eLearning team when leading technical discussions in eHealth project meetings• Collaborated with Marketing VP to create presentations promoting Affinity and its products• Authored content for eHealth websites, ranging from Company Info to page instructions, labels and alerts• Developed regular client-facing release notes to advertise updates within eHealth systems• Created monthly reports trending key performance indicators (KPI) for the eLearning department• Completed administrative tasks for webinar-related activities• Supported and trained less experienced team members• Recognized as department expert for reviewing client-facing communications and training

• RFP Proposal Specialist

  • Sep 2019 - Dec 2019

  • Coordinated the writing, formatting, editing and support of RFP submissions based on input from multiple authors in a deadline-driven environment• Prepared proposal write-ups while ensuring compliance with client bid requirements, leveraging checklists to guide process completion• Reviewed proposal content, project work plans and other information sources to extract relevant content• Simplified complex technology solutions into clear, technically accurate content for diverse sets of clients• Streamlined the RFP response process by building an inventory of response components• Organized team meetings and ensured timely proposal deliverables required from internal/external partners

• Instructional Designer

  • May 2019 - Sep 2019

  • Became a core member of the Instructional Design team when additional resources were needed on a government courseware development project• Mastered course authoring tools under Articulate 360: Rise, Storyline, Review• Created interactive online courseware in collaboration with instructors from Penn State University, with course topics ranging from “Financial Literacy” to “Anger Management”• Structured and sourced relevant instructional content to ensure an all-encompassing learning experience• Evaluated courses before and after launches to ensure high-quality outcomes• Reviewed learner success metrics and developed actionable course improvement plans• Leveraged ADDIE principles, goals and guidelines in order to deliver effective and engaging learning experiences for online audiences• Brought innovative and creative approaches to eLearning, blended projects, job aids and video content• Reviewed peer storyboards and courses, providing detailed feedback on grammar, organization and content



Freelance

• Editor

  • May 2019 - Mar 2020

  • Edited “White World” (by Saad T. Farooqi), a novel set to be published in 2024. The novel is a noir thriller set in a post-apocalyptic world with elements of fantasy and magical realism.• Performed substantive and line editing. • Edited “White World” (by Saad T. Farooqi), a novel set to be published in 2024. The novel is a noir thriller set in a post-apocalyptic world with elements of fantasy and magical realism.• Performed substantive and line editing.



Apotex Inc.

• Canada
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Process Validation Chemist

  • Nov 2016 - Nov 2017

  • Gained experience in a cGMP environment involving analytical testing of solid dosage products• Initiated change controls on SOPs and product methods to enhance quality and drive efficiency• Reviewed data, recognized OOS/OOT results and assisted in the completion of laboratory investigations• Assisted in preparing for audits by regulatory authorities such as FDA and Health Canada• Acquired knowledge of sterilization, product formulation, drug manufacture, and stability testing• Participated in Lean initiatives in order to optimize processes in the laboratory• Performed calibration of laboratory equipment as per established validation program• Provided technical troubleshooting support and training to other team members• Assisted operations in Stability, Finished Products and Antibiotics departments• Performed dissolution, UV-Vis, HPLC, IR and Karl Fischer measurements• Conducted assay, content uniformity, blend uniformity, LOD, hardness and friability tests• Performed all work in accordance with established regulatory, compliance and safety requirements



SLB

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Fluid Analysis Engineer

  • Jun 2010 - Aug 2015

  • Collaborated with engineering staff to develop technical reports, user manuals and guidelines• Performed quality assurance of documentation for completeness, format and compliance with requirements• Ensured commitment to quality by assessing accuracy of data against specifications• Performed investigations and authored deviation reports and corrective/preventive actions• Successfully initiated and implemented change controls on SOPs to improve process safety & efficiency• Monitored execution of CAPA for closing out audit observations• Managed process improvement projects for Lean and 5S as a member of Loss Prevention Team• Conducted pre-audit inspections in preparation for customer/regulatory audits• Trained cross-functional teams on quality principles during Lunch & Learn sessions• Conducted experiments with focus on quality and in compliance with health & safety standards• Performed HPLC, Gas GC, Liquid GC, GC-MS, HR-GC and GC-SCD analysis• Performed pH, conductivity, alkalinity, acidity, salinity, density, viscosity, 10-ion analysis• Performed in-process testing and cleaning validation• Performed commissioning, maintenance and troubleshooting of equipment• Trained and coached new hires



Centre for Research and Technology Hellas

• IAESTE Intern at the Laboratory of Environmental Fuels and Hydrocarbons

  • Jun 2009 - Jul 2009

  • Internship with IAESTE (International Association for the Exchange of Students for Technical Experience)• Performed analytical tests on petroleum samples for fuel quality control• Conducted x-ray spectrometry, potentiometric titration, calorific value, Karl Fischer, and carbon-hydrogen tests • Internship with IAESTE (International Association for the Exchange of Students for Technical Experience)• Performed analytical tests on petroleum samples for fuel quality control• Conducted x-ray spectrometry, potentiometric titration, calorific value, Karl Fischer, and carbon-hydrogen tests