Sana Kausar

Technical Officer at Alcumus
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Contact Information
us****@****om
(386) 825-5501
Location
Manchester Area, United Kingdom, GB
Languages
  • Urdu Full professional proficiency
  • Punjabi Full professional proficiency

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5.0

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David Garcia

I had the pleasure of working with Sana for more 8 months at NCC GROUP, collaborating with the helpdesk, and I can say that Sana is very professional and very organised. Sana is a self motivated, responsible, hardworking and brilliant IT Support Administrator. Sana has a lot of deep technical wisdom in many security information fields and is always focused on satisfying users and clients.

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Credentials

  • CQI IRCA ISMS ISO 27001:2013 Lead Auditor
    Alcumus

Experience

  • Alcumus
    • United Kingdom
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Technical Officer
      • May 2021 - Present

  • Gamma
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Internal Auditor
      • Aug 2016 - May 2021

  • MWR InfoSecurity
    • United Kingdom
    • Computer and Network Security
    • 1 - 100 Employee
    • Operations Coordinator
      • Apr 2016 - Jun 2016

  • NCC Group
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support Administrator
      • Jul 2015 - Mar 2016

      • Responsible for processing all of the starters and leavers and internal staff transfers of the company, in line with IT Policies. • Maintaining relationship with the suppliers, as well as sustaining IT stock level. • Managing and configuring all of the databases, used within the IT department, and keeping track of the items held within. • Troubleshooting, mapping network drives, remote controlling PC’s, building and setting up computers, to ensure systems security at best practice.

  • TestBird
    • China
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Tester
      • Aug 2014 - Oct 2014

      • Thoroughly test websites and applications working from home, which requires self-motivation as well as high concentration skills.• Formulate user testing reports and put them into a logical and concise format so they can be understood by others. • Thoroughly test websites and applications working from home, which requires self-motivation as well as high concentration skills.• Formulate user testing reports and put them into a logical and concise format so they can be understood by others.

  • Primark
    • Ireland
    • Retail
    • 700 & Above Employee
    • Customer Service Operator
      • Dec 2012 - Dec 2013

      • Responsible for handling customer cash as well as take payment from debit and credit cards.• Promptly and effectively deal with customer complaints and queries ensuring that solutions are formulated before they become a problem.• Assist with the upkeep of a safe and clean store for staff and customers. • Responsible for handling customer cash as well as take payment from debit and credit cards.• Promptly and effectively deal with customer complaints and queries ensuring that solutions are formulated before they become a problem.• Assist with the upkeep of a safe and clean store for staff and customers.

  • International Immigration Advisory Services
    • Receptionist
      • Oct 2010 - Dec 2010

      • Tasked with taking a large volume of telephone calls from clients and in turn give accurate advice. • Tasked with taking a large volume of telephone calls from clients and in turn give accurate advice.

Education

  • The Manchester Metropolitan University
    Bachelor’s Degree, Information and Communications
    2012 - 2015
  • Whalley Range Sixth Form
    ICT, Two Distinctions in OCR National Level 3 ICT, and C in Extended Project
    2010 - 2012
  • Whalley Range High School
    High School, GCSE
    2005 - 2010

Community

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