Sana Idrees
Field Operations Specialist at OnTime Service- Claim this Profile
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English Elementary proficiency
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Urdu Native or bilingual proficiency
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Punjabi Full professional proficiency
Topline Score
Bio
Experience
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OnTime Service
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United States
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Consumer Services
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1 - 100 Employee
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Field Operations Specialist
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May 2022 - Present
CORE RESPONSIBILITY: 1-Managing field staff: Supervising and providing guidance to field teams, ensuring they have the necessary resources and support to carry out their tasks effectively. 2-Effective Preventive Maintenance: Implementing and ensuring proper preventive maintenance routines on sites to proactively prevent faults and ensure optimal network performance. 3-Maintaining Network Availability and KPIs: Overseeing the maintenance of network availability and meeting Key Performance Indicators (KPIs) targets. 4-OPEX Control: Monitoring and controlling Operational Expenditures (OPEX), ensuring site energy costs and First Line Maintenance (FLM) costs are within fair limits. 5-Field Operations Management: Manage and oversee all field operations to ensure smooth and efficient execution of tasks 6-Evaluating and monitoring contract performance to determine the need for contract extensions, and compliance with contractual obligations. 7-Data collection and reporting: Gathering relevant data from field operations and generating reports to assess performance and identify areas for improvement. 8-Team Coordination: Coordinate with field teams, providing guidance, and support to ensure effective communication and collaboration. 9-Performance Monitoring: Monitor field team performance and ensure adherence to quality and productivity standards. 10-Resource Allocation: Efficiently allocate resources, including manpower, materials, and equipment, to optimize field operations. 11-Health and safety compliance: Ensuring that field activities are carried out in compliance with health, safety, and environmental regulations. 12-Stakeholder Collaboration: Collaborate with various internal and external stakeholders. 13-Continuous Improvement: Continuously assess field processes and identify areas for enhancement to optimize overall performance. 14-Training and development: Providing training and development opportunities to field staff to enhance their skills and knowledge. Show less
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MG Apparel
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Pakistan
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Retail Apparel and Fashion
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100 - 200 Employee
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Human Resources Administrator
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Jun 2021 - May 2022
CORE RESPONSIBILITY: 1-Process Management: Develop and implement streamlined operational processes to improve efficiency, reduce costs, and enhance overall performance. 2-Performance Monitoring: Regularly monitor and evaluate operational performance using key performance indicators (KPIs) and implement corrective measures as needed. 3-Communication and Reporting: Provide regular updates and reports to senior management, highlighting operational performance, challenges, and achievements. 4-Employee Records Management: Maintain accurate and up-to-date employee records, including personal information, attendance, leaves, and other relevant data. 5-Recruitment Support: Assist in the recruitment process by posting job openings, scheduling interviews, and communicating with candidates. 6-Onboarding and Off boarding: Facilitate the onboarding process for new hires, including preparing documentation and conducting orientation. Handle exit procedures for departing employees. 7-Benefits Administration: Assist in administering employee benefits programs, such as health insurance, retirement plans, and other employee perks. 8-Payroll Assistance: Collaborate with the finance department to ensure accurate and timely payroll processing. 9-Employee Relations: Handle basic employee inquiries and concerns, escalating complex issues to HR management as necessary. 10-HR Policies and Compliance: Ensure compliance with HR policies, procedures, and relevant employment laws. 11-HR Coordination: Coordinate HR activities, such as training sessions, performance reviews, and employee engagement initiatives. 12-HR Documentation: Maintain confidentiality of HR documents and files. 13-Training and Development: Coordinate employee training programs and track employee training records. 14-Workplace Culture: Contribute to fostering a positive and inclusive work environment. Show less
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Supply Chain Management Intern
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Sep 2020 - Nov 2020
RESPONSIBILITY 1-Order Processing: Support the order processing and fulfillment process, ensuring accuracy and timely delivery to customers. 2-Supplier Coordination: Assist in coordinating with suppliers, vendors, and logistics partners to ensure timely delivery of materials and components. 3-Logistics Coordination: Assist in coordinating logistics activities, including freight forwarding, transportation, and warehouse management. 4-Sourcing Support: Assist in sourcing new suppliers and conducting supplier evaluations to ensure reliability and competitiveness. 5-Documentation: Help in maintaining accurate records and documentation related to supply chain activities. 6-Cross-Functional Collaboration: Work closely with cross-functional teams, such as procurement, operations, and sales, to ensure seamless coordination and communication within the supply chain. 7-Survey on product for modification. (Pricing, demand, improving supply chain) 8-Association with Product and Sales Manager Show less
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D.G CEMENT INDUSTRY PRIVATE LIMITED
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Mining
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1 - 100 Employee
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Management Intern
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Jun 2019 - Aug 2019
Responsibility 1-Inventory Management: Assist in managing inventory levels, tracking stock movements, and conducting periodic inventory audits. 2-Supply Chain Coordination: Support the coordination of supply chain activities, including procurement, vendor management, and order fulfillment. 3-Process Documentation: Help in documenting standard operating procedures (SOPs) and training materials for operational processes. 4-Process Improvement: Collaborate with the operations team to identify areas for process improvement and efficiency enhancement. Assist in implementing streamlined processes and best practices. 5-Quality Assurance: Assist in ensuring quality standards are met in production processes and service delivery. 6-Collaboration: Work closely with cross-functional teams, including finance, marketing, and logistics, to ensure smooth coordination and alignment of operational activities. Show less
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Education
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NFC IET Multan
Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration,