Experience

The Waldorf Hilton, London

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Groups, Conferences & Events Planning Executive

  • Jun 2023 - Present

  Producing BEOs (Banquet Event Orders) on a daily basis Arranging and carrying out show rounds Arranging and participating in menu tastings Updating bookings and reservations using Delphi (FDC), OnQ PM and OnQ R&I Managed room reservations and blocks for groups Posting charges using Excel spreadsheet and OnQ PM daily Handing over BEOs to the Operations, F&B and Front Office Teams every week for the following 7-10 days, outlining accurate and crucial information Responsible for relaying information to the Executive Chef and Operations Team in a timely manner to ensure they can roster effectively In close liaison with the Meetings Simplified Team on a daily basis Claiming payments and submitting BACS report daily Ensuring that invoices are raised in line with contract/final billing and forwarding them onto the Accounts department with relevant back-up information to expedite payment In close liaison with AV supplier (AV Projections) Up-selling (event spaces and beverages) where possible (before and/after meetings and events) Show less



City, University of London

• United Kingdom
• Higher Education
• 700 & Above Employee

• Quality Administrator, School of Communication & Creativity/School of Policy & Global Affairs

  • Jul 2022 - Jun 2023

  Responsible for the following: Honorary Appointments (e.g. Honorary Lecturers, Honorary (Senior) Fellows, Honorary (Senior) Research Fellows, Honorary Visiting Professors and Visiting Scholars) and Emeritus Title Professorships External Examiner Appointments External Examiner Reports and Responses Programme Handbooks (All levels - UG, PGT and PGR) Annual Programme Evaluations (All levels - UG, PGT and PGR) Working with B3 Data and Data Templates Module Evaluations Supporting the Quality Manager with preparations for Board of Studies (BoS) Forming memberships for the SCC & SPGA Board of Studies Sub-Committees and Assessment Board Memberships Secretary at Learning and Teaching Committees for SCC & SPGA Maintaining and updating the SCC & SPGA Contact Lists (academic staff and professional services) Assisting with the preparation of Periodic Reviews Show less



ARU London

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Education Operations Officer

  • Aug 2021 - May 2022

  TimetablingAssessment schedulingStorage of assessments and exam papersExamination preparationExamination invigilationTook minutes at departmental meetingsTimetable change requests

• Quality Officer

  • Feb 2020 - Aug 2021

  Worked closely with External Examiners, Quality Manager and SLTNomination and appointment processes of External ExaminersServiced committee meetings (FECs, MAPs, PABs and SSLCs)Storage of assessments and exam papersPrepared the ARUL Academic Calendar

• Faculty Administrator

  • Nov 2019 - Feb 2020

  Handled student and staff queriesUpdated student records