Experience

Jone Lang Lasalle 1st Union

• United States
• Facilities Services
• 1 - 100 Employee

• Service Coordinator

  • Feb 2011 - Present



Critical Mass

• Canada
• Advertising Services
• 700 & Above Employee

• Receptionist

  • Feb 2011 - May 2018

  • Purchase images for production ads• Create Purchase Request for accounts payable • Prepare and ship FedEx packages for the staff • Register guest into MB Plaza-Visitor security website for the building• Issue access cards for new hires • Prepare and send out updated daily emails for all out of office staff • Order food for the weekly Friday breakfast and client/staff meetings when needed • Order office supplies and coffee for vending machines• Schedule refrigerator and microwave monthly cleaning/maintenance• Maintain the reception, conference rooms and kitchen areas• Answer Phones, Greet Visitors, Clients, and Vendors



Jennifer Linder Dermatology & Science Cancer Center

• FRONT DESK REPRESENTATIVE

  • Jul 2010 - Sep 2010

  Scheduled the doctor’s esthetician and triage appointments Registered patients; scanned all their paperwork, insurance cards, and photo IDsCollected copayments and outstanding balances from patientsFaxed prescription refills to the clients’ pharmacyAssisted patients with product purchases; managed product inventoryAnswered phones and greeted patients/visitors Scheduled the doctor’s esthetician and triage appointments Registered patients; scanned all their paperwork, insurance cards, and photo IDsCollected copayments and outstanding balances from patientsFaxed prescription refills to the clients’ pharmacyAssisted patients with product purchases; managed product inventoryAnswered phones and greeted patients/visitors



Scottsdale Bariatric Center

• FRONT OFFICE SUPERVISOR

  • Jul 2006 - Nov 2009

  Processed patient registration and collected payments for services renderedPrioritized triage patients for the appropriate Bariatrician Completed credit card transactions and reconciliations for all patients Scheduled patient appointments with the NextGen EMR softwareEntered CPT diagnoses and ICD-9 medical billing codes Answered and routed incoming calls for the physicians Processed patient registration and collected payments for services renderedPrioritized triage patients for the appropriate Bariatrician Completed credit card transactions and reconciliations for all patients Scheduled patient appointments with the NextGen EMR softwareEntered CPT diagnoses and ICD-9 medical billing codes Answered and routed incoming calls for the physicians



Gerstein Eye Institute

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• PATIENT SERVICES REPRESENTATIVE/SUPERVISOR

  • Oct 1999 - Feb 2006

  Supervised and trained four staff members on general office/patient proceduresScheduled appointments and registered all patients Verified insurance coverage and procedure eligibility for the doctorsCollected copayments and outstanding balances from the patients/insurance carriersAnswered phones, performed administrative support for all doctors on staff Supervised and trained four staff members on general office/patient proceduresScheduled appointments and registered all patients Verified insurance coverage and procedure eligibility for the doctorsCollected copayments and outstanding balances from the patients/insurance carriersAnswered phones, performed administrative support for all doctors on staff