Experience

ARIZONA VORTEX Technology

• Egypt
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Feb 2021 - Present

  Arizona Vortex Middle East and North Africa is the sole agent in MENA region for Arizona Vortex Tube Manufacturing Company USA which is dedicated to solving manufacturing and industrial needs weather to cool an electrical cabinet, convey material with air, create an Air Curtain, or cool a drill bit Key Achievements: • Drove a 30% increase in revenue figures from 2021 to 2022 • Formed solid relationships with new clients and won contracts with major clients as per the strategy



Al Masaood

• Project Manager

  • Sep 2016 - Dec 2020

  Abu Dhabi – UAE Managing a large team of 60 employees and technicians in 4 business units of aftersales service for all UAE Armed Forces passenger, commercial vehicles, and equipment with Al Masaood group with a 40 M AED ($12 M) contract • Led the business units operations, owned customer satisfaction index and financial performance KPI’s. • Implemented Lean principles for Continuous Improvement such as 5S, Visual Management, Focused Improvement • Carried out Profit Improvement Projects… Show more Managing a large team of 60 employees and technicians in 4 business units of aftersales service for all UAE Armed Forces passenger, commercial vehicles, and equipment with Al Masaood group with a 40 M AED ($12 M) contract • Led the business units operations, owned customer satisfaction index and financial performance KPI’s. • Implemented Lean principles for Continuous Improvement such as 5S, Visual Management, Focused Improvement • Carried out Profit Improvement Projects aiming to increase profit by reducing waste. • Implemented a reward system for encouraging new ideas through KAIZEN program. • Coach, Empower and resolve team issues through regular performance reviews. • Managed the team by KPI's to set targets and assess performance. • Used various problem-solving techniques to identify root cause and improve the process and reduce waste and pose preventive actions (such as fish-bone and 5-Why analysis) Key Achievements: • Achieved a year-on-year growth of monthly revenues by an average of 30%, • Improved customer relationship which resulted in increasing the contract renewal value to 47 Million AED • Achieved a record of 46% Operating profit.

• Workshop manager

  • Dec 2014 - Aug 2016

  Abu Dhabi - UAE Key Achievements: • Workshop efficiency up to 95% in 2015 with 76% productivity in one of the most challenging years in the field of commercial vehicles, • Improved customer relationship through site visits and massive technical support.



GB Corp

• Egypt
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Quality assurance engineer, CRM department

  • Feb 2013 - Nov 2014

  Egypt Key Achievements: • Reduced comeback and complains by 13% within the first two months, • Increased CSI by 15% within the same period, • Increased the workshop flow by 18% with the cooperation of the workshop management.



Private business

• Startup Co-founder, MENA Region

  • Jan 2012 - Feb 2013

  Egypt Co-founded a startup targeting to fill the gap between expanding market demand and limited supply in both commercial and racing auto parts utilizing the engineering skills and manufacturing knowledge along with available manufacturing facilities within the MENA region. Projects manufactured and delivered: • BMW E30 limited slip differential “LSD” in cooperation with EINS foundry http://www.eins-cast.com/ • Lightened and balanced BMW M42B18IS Engine flywheel in cooperation with El Salam… Show more Co-founded a startup targeting to fill the gap between expanding market demand and limited supply in both commercial and racing auto parts utilizing the engineering skills and manufacturing knowledge along with available manufacturing facilities within the MENA region. Projects manufactured and delivered: • BMW E30 limited slip differential “LSD” in cooperation with EINS foundry http://www.eins-cast.com/ • Lightened and balanced BMW M42B18IS Engine flywheel in cooperation with El Salam balancing workshop http://elsalambalance.com/service.html • Redesign, modification and tuning of BMW 318IS “140 HP” engine achieving 300 HP using stock internals, swapped in E36• Car trailer: Designed and supervised the manufacturing process. • Mercedes “Engine 617” oil filter head with oil relive valve construction. Show less



Jewellery of Egypt

• Design manager technical assistant

  • Nov 2009 - Jan 2012

  Cairo, Egypt Responsibilities include: • Product engineering; choosing techniques and machines suitable for each product type, • Selection and purchasing new tools and equipment, • Solving technical problems during production, • Supervising technological development & transfer in initial phase, • Creating model flow chart, • Issuing of quality acceptance criteria, • Plant technological developments; machines upgrading and craftsmen training, • Maintenance support and… Show more Responsibilities include: • Product engineering; choosing techniques and machines suitable for each product type, • Selection and purchasing new tools and equipment, • Solving technical problems during production, • Supervising technological development & transfer in initial phase, • Creating model flow chart, • Issuing of quality acceptance criteria, • Plant technological developments; machines upgrading and craftsmen training, • Maintenance support and troubleshooting. Key Achievements and projects delivered: • Achieved a proper heat treatment process and temperature increasing the productivity of the stamping dies from the range of 20’s to the range of 300’s with two or three dies exceeded 1200 stamps • Achieved a sterling silver alloy with almost the same strength as 850 gold alloys, used as earring stud • Reconditioned and re-commissioned of Mario Di Maio G5V electroplating machine in plating silver rings and key chains • Reconditioned and re-commissioned of Mario Di Maio I-G 133795 bracelet machine and using TIG soldering unit soldering 0.4 mm sterling silver sheets • Collected, translated user and maintenance manuals and training technicians using electroplating machine, bracelet machine and TIG soldering unit and ammonia induction annealing furnace • Constructed enamel laboratory, purchasing enamel plating material and preparation of “enamel technology in jewelry” course held in Azza Fahmy factory in Cairo by an Italian certified jewelry trainer. Show less