Experience

Ariel Technology Limited (Kenya)

• Kenya
• Computer and Network Security
• 1 - 100 Employee

• Cyber Security Engineer

  • Feb 2022 - Present

  - Deploy Security solutions at client's sites. - Prepare and implement after-sales support schedules to ensure optimal health of systems we deployed. - Taking ownership of customer issues reported and seeing problems either via visits, phone, email or chat through to resolution. - Ensure all technical security queries are properly logged and given a prompt and accurate feedback. - Simplifying complex technical process into clear instructions which are easy to follow. - Offering IT security advice and support to customers utilizing an array of technologies and software programs. - Conduct successful security Health Checks on our clients security systems Show less