Experience

Uber Freight

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Enterprise Account Manager

  • Mar 2021 - Present

  -- Analyze industry trends and customer data to build personalized logistics strategies for external customers, such as MillerCoors and Procter and Gamble, in order increase net revenue by tapping into additional freight markets --Review supplier data to identify operational gaps in service and own project deployment to build insight driven solutions--Work with the product team to develop customer centric programs to better monitor the life cycle of a SKU from creation to delivery within Uber Freight's internal systems--Collaborate with the carrier sales team to develop a procurement strategy for additional freight opportunities, which in Q2 led to net revenue targets exceeding over 300%

• Account Manager

  • Aug 2019 - Mar 2021

  --Completed monthly post - mortem reviews of customer scorecards and presented KPI analysis to senior leadership--Built and monitored customer dashboards, in Tableau, in order to ensure volume and service expectations were met--Served as the point main point of contact for internal and external customers, in the effort to provide exemplary relationship management-- Designed and deployed cross functional End-of-Quarter (EOQ) program for Proctor & Gamble including training stakeholders and gaining senior management support-- Identified and implemented process improvements for the Miller Coors account including auto com emails and drop trailer tracking to improve customer transparency and communication--Preformed gap analysis and led projects with central operations to build BPO processes for scheduling facilities and change tenders--Utilized data management skills to perform situational analysis on customer and carrier escalations



Maxx Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Marketing and Licensing Intern

  • May 2018 - Jul 2018

  --Worked cross functionally to design and deploy new product launches for Warner Bros. Harry Potter plush collection--Deployed and tracked success of written and physical promotional strategies, which included designing in-store displays and fostering corporate partnerships for HSBC's PayMe launch--Generated marketing ideas and presented promotional merchandise on behalf of McDonalds Big Mac Anniversary -- Assisted operations team to create a distribution plan for shorted Warner Bro. products using ABC classification in an effort to reduce the financial effects of under filled orders-- Researched and presented licensing opportunities for Shell Oil expansion to London Maxx Marketing team



The J.M. Smucker Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Contract Manufacturing Intern

  • May 2017 - Aug 2017

  -- Collaborated with the R&D team to find suppliers to meet new product SKUs, including traveling to co-packing facilities-- Created one comprehensive planning BOM pilot, for 200 million dollars’ worth of pet food ingredients, through query entries containing 600 different formulas-- Supported User Acceptance Testing for new Ship to Warehouse application-- Monitored 15 Contract Manufacturing sites to track and ensure the daily flow of past and present shipments -- Collaborated with the R&D team to find suppliers to meet new product SKUs, including traveling to co-packing facilities-- Created one comprehensive planning BOM pilot, for 200 million dollars’ worth of pet food ingredients, through query entries containing 600 different formulas-- Supported User Acceptance Testing for new Ship to Warehouse application-- Monitored 15 Contract Manufacturing sites to track and ensure the daily flow of past and present shipments



Miami University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Sep 2016 - Dec 2016

  -- Developed a business plan and execution strategy for the University owned farm to comply with 20 FDA food safety laws-- Provided analysis of community opinion and future financial support through a marketing survey-- Created excel and access templates for payroll, invoices, and produce collection. -- Developed a business plan and execution strategy for the University owned farm to comply with 20 FDA food safety laws-- Provided analysis of community opinion and future financial support through a marketing survey-- Created excel and access templates for payroll, invoices, and produce collection.



Local Matters

• Netherlands
• Business Consulting and Services
• 1 - 100 Employee

• Urban Farm Intern

  • May 2016 - Aug 2016

  -- Networked within the community of urban gardeners to bring food education programs into three local recreation centers-- Learned proper environmental practices for construction and maintenance of urban and rural farms-- Assist and conduct food awareness workshops/demonstrations.-- Gained manual skills such as building raised beds, installing gardens, and harvesting crops. -- Networked within the community of urban gardeners to bring food education programs into three local recreation centers-- Learned proper environmental practices for construction and maintenance of urban and rural farms-- Assist and conduct food awareness workshops/demonstrations.-- Gained manual skills such as building raised beds, installing gardens, and harvesting crops.



Great Harvest Bread Co.

• United States
• Food & Beverages
• 400 - 500 Employee

• Social Media Intern

  • Jan 2016 - Feb 2016

  -- Managed and created marketing campaigns via Facebook, Twitter and Instagram, in order to increase foot traffic to the website by crafting interactive tie in’s.-- Organized and implemented new FDA labeling requirements. -- Managed and created marketing campaigns via Facebook, Twitter and Instagram, in order to increase foot traffic to the website by crafting interactive tie in’s.-- Organized and implemented new FDA labeling requirements.