Samantha Villenave

Digital Team Manager at Practice Promotions
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Richmond Region
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Bio

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5.0

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Roelien Gorter

I’ve worked together with Samantha on several large translation projects for high-profile clients and she is a great team player: reliable, flexible, and focused on delivering a high-quality translation within (and often despite) the given time frames.

Anissa Ali

I had the pleasure of working with Samantha at Bemyapp, and then as a service provider for the different customers and companies I've been working for. She is a dedicated worker, reliable, always on time, creative and she is passionate about her fields. Her great mood and energy is motivating and contagious ! I highly recommend her for any translation, project and community management. Urge to get to know her !

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Credentials

  • Monday Core Builder Certification
    monday.com
    May, 2023
    - Nov, 2024
  • Google Analytics 4
    Google
    Dec, 2022
    - Nov, 2024
  • Search Marketing Mastery
    DigitalMarketer
    Jan, 2021
    - Nov, 2024
  • Google Analytics Advanced
    Google
    Nov, 2021
    - Nov, 2024
  • Google Analytics for Beginners
    Google
    Nov, 2021
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Digital Team Manager
      • Sep 2021 - Present

      Supervises Digital Account Manager Team, Onboarding Team Responsible for spearheading and supervising of client onboarding team, client offloadsHandles client upsets, downgrade or drop requests, contract terms, and negotiation

    • Senior Digital Account Manager
      • Jan 2021 - Sep 2021

      Consulting and digital strategy for VIP / Enterprise clients. Digital Account Manager team leadership and professional development. New product implementation, process development, project management. Google Analytics, Google My Business, Agency Analytics, Vendasta, Campaign Monitor, SEO, heatmaps, to analyze, report, and improve digital results for all clients.

    • Digital Account Manager
      • Jan 2020 - Jan 2021

      Consulting and maintenance of relationships and the digital marketing strategy for a portfolio of healthcare (physical therapy and chiropractic) practices. Executing WordPress edits, updates, blogs, general maintenance. Creation and scheduling of social media, email campaigns, and keyword-rich blog content.Meeting with clients to analyze their digital results and increase conversions. Utilizing Google Analytics, Google My Business, Agency Analytics, Vendasta, Campaign Monitor, SEO, heatmaps, to analyze, report, and improve digital results. Show less

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Brand Manager
      • Nov 2016 - Mar 2019

      Directed vision, brand strategy, business administration, partnerships, art direction, and marketing for ChurchStaffing.com, ChristianJobs.com, and PlaybackMedia.com. Performed and interpreted market research on an ongoing basis, in order to understand and craft the course for each brand through individual initiatives as well as in collaboration with outside partners, cross-functional teams, and direct reports.Implemented and executed action steps to achieve CX/UX and revenue goals through quantitative and qualitative research, generating a data-informed creative brand strategy.Forged, nurtured, and developed partner relationships on an ongoing basis.Managed and developed Creative (Motion/Graphic Design) and Customer Support teams. Show less

    • Brand Coordinator
      • May 2016 - Nov 2016

      Managed customer support, partnerships, business administration and revenue goals for WomensMinistryTools.com, ChristianSongTracks.com, and PlaybackMedia.com.Researched, presented and implemented branding initiatives based on quantitative and qualitative analysis, working closely in collaboration with cross-functional teams (design, development, marketing...).

    • Website Administrator
      • Dec 2015 - May 2016

      Assisted churches and faith-based organizations with empathetic relational technical support. Reported bugs, logged issues, worked to improve website usability and customer experience. Conducted market research and built strategies to understand and increase product relevance, customer base, partnerships, and revenue growth pertaining to assigned subsidiaries.Presented proposals for strategic adjustments including rebranding, website/email redesign, marketing voice, targeted user audience, and new/existing partnerships.Implemented accepted proposals in collaboration with cross-functional teams. Show less

    • Translator/Interpreter
      • Apr 2002 - Nov 2018

      Sought, forged, and maintained client relationships with businesses, and non-profit organizations in need of French to English translation and/or conference interpretation. Managed deliverables according to client specifications and deadlines, translating documents, websites, magazines, and marketing materials from French to American English. Specialized in corporate translation for urban planning, development, and marketing, as well as, simultaneous, whispered, and consecutive conference interpretation (public speaking). Show less

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Customer Support Advisor
      • Feb 2013 - Jul 2014

      Provided phone and email technical support for Apple and IOS devices in French and English Provided phone and email technical support for Apple and IOS devices in French and English

    • France
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Community Manager and Web Project Manager
      • Jan 2012 - Jun 2012

      Marketed B2D strategies creatively to key local stakeholders throughout the European developer community. Organized meetups, conferences, hackathons, and “App Olympics” throughout Europe and the U.S.A. Oversaw events from start to finish, booking location, speakers, participants, sponsors, and logistics. Sought out and forged and maintained strategic partnerships with potential partners, stakeholders, and sponsors. Managed website creation, blog updates, social media accounts, media partnerships and public relations. Show less

    • France
    • Manufacturing
    • 1 - 100 Employee
    • Sales Design Consultant
      • Aug 2007 - Jul 2011

      Consulted clients seeking high-end turnkey renovation proposals for kitchen, bathroom and other home renovations. Designed packages combining aesthetic value, technical specifications and individual client needs/budget. Managed material selections and contractor interventions from initial estimate through onsite project completion. Consulted clients seeking high-end turnkey renovation proposals for kitchen, bathroom and other home renovations. Designed packages combining aesthetic value, technical specifications and individual client needs/budget. Managed material selections and contractor interventions from initial estimate through onsite project completion.

    • France
    • 1 - 100 Employee
    • Sales Representative
      • Jan 2007 - Aug 2007

      Presented products (windows, doors, and shutters) to clients at their individual residences. Took measurements, calculated estimates, and closed deals including all negotiations. Ordered products and mediated between contractors and clients, overseeing project installation. Presented products (windows, doors, and shutters) to clients at their individual residences. Took measurements, calculated estimates, and closed deals including all negotiations. Ordered products and mediated between contractors and clients, overseeing project installation.

  • Carrefour Revival
    • Montélimar, France
    • Executive Assistant and Board Secretary
      • Apr 2002 - Jul 2007

      Served as the primary aide under the wife of the Executive Director and Senior Pastor. Provided support in areas such as office administration, marketing, travel arrangements and accompaniment, event organization, hospitality to visiting ministers and attendees. Participated in board meetings, efficiently recording notes, objectives, and planned action steps, maintaining the confidentiality of sensitive information. Served as the primary aide under the wife of the Executive Director and Senior Pastor. Provided support in areas such as office administration, marketing, travel arrangements and accompaniment, event organization, hospitality to visiting ministers and attendees. Participated in board meetings, efficiently recording notes, objectives, and planned action steps, maintaining the confidentiality of sensitive information.

    • France
    • Civic and Social Organizations
    • Interim Associate Pastor
      • Mar 2006 - May 2007

      Provided leadership as a pastoral couple through a season of unexpected transition. Oversaw church office, women's ministry, children's ministry, and service organization. Performed duties pertinent to congregational health within the role of a pastor's wife. Responded to congregational and team needs for spiritual leadership, prayer, and counsel. Participated in the worship team, led Bible studies, and preached as needed. Provided leadership as a pastoral couple through a season of unexpected transition. Oversaw church office, women's ministry, children's ministry, and service organization. Performed duties pertinent to congregational health within the role of a pastor's wife. Responded to congregational and team needs for spiritual leadership, prayer, and counsel. Participated in the worship team, led Bible studies, and preached as needed.

    • France
    • Civic and Social Organizations
    • Youth Program Coordinator
      • Nov 2003 - Oct 2006

      Managed non-profit coffee and sandwich shop serving as central location for youth outreach. Developed and implemented prevention programs for adolescents (English classes, artistic projects, nutrition). Accompanied youth on diverse outings as well as overseas trips, working 24/7 (USA, Europe). Managed non-profit coffee and sandwich shop serving as central location for youth outreach. Developed and implemented prevention programs for adolescents (English classes, artistic projects, nutrition). Accompanied youth on diverse outings as well as overseas trips, working 24/7 (USA, Europe).

Community

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