Samuel Bradford

Senior NOC Technician at RackForce Networks Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Credentials

  • Cisco Certified Network Associate Data Center
    Cisco
    Nov, 2015
    - Sep, 2024
  • Cisco Certified Network Associate Routing and Switching
    Cisco
    Aug, 2013
    - Sep, 2024

Experience

  • RackForce Networks Inc.
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior NOC Technician
      • Jun 2014 - Present

      Responsible for incident management procedures.Handle escalations from Junior NOC Technicians.Troubleshoot technical issues with high-security access restricted infrastructure.

    • Junior NOC Technician
      • Dec 2013 - May 2014

      Identify, evaluate and prioritize customer problems and complaints via telephone, walk-up and/or web submissions.Troubleshoot technical issues with operating systems, hardware, software and network.Monitor critical data center systems, network, etc.

Education

  • Centre for Arts and Technology Okanagan
    Diploma - Network Security Specialist
    2012 - 2013

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