Samuel Bioh
Senior Account Manager at Views, Inc.- Claim this Profile
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Bio
Experience
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Views, Inc.
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United States
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Telecommunications
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1 - 100 Employee
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Senior Account Manager
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Mar 2023 - Dec 2023
Maryland, United States As a Senior Account Manager, my duties includes: First, building and maintaining strong relationships with clients: I am responsible for ensuring that me and my team provide excellent customer service. This involves working closely with clients to understand their needs, identifying opportunities to add value, and ensuring that we exceed their expectations. Also, Developing and implementing sales strategies: As a Senior Account Manager, I am responsible for developing and implementing… Show more As a Senior Account Manager, my duties includes: First, building and maintaining strong relationships with clients: I am responsible for ensuring that me and my team provide excellent customer service. This involves working closely with clients to understand their needs, identifying opportunities to add value, and ensuring that we exceed their expectations. Also, Developing and implementing sales strategies: As a Senior Account Manager, I am responsible for developing and implementing sales strategies to meet weekly targets. This includes analyzing market trends and working with other teams within the company to develop and execute successful sales techniques. Last but one, alI am responsible for managing situations and also ensuring that we deliver on our commitments. This involves working closely with my team and ensuring that we are well-prepared to meet our goals. Lastly, staying up-to-date with industry trends: To be successful in this role, I am to stay up-to-date with industry trends and developments. This involves attending industry events, networking with other professionals, and continually learning about new technologies and solutions that can benefit our clients. Overall, my goal as a Senior Account Manager has always been to build strong relationships with clients, drive revenue growth, and ensure that we consistently deliver high-quality service and solutions.
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Junior Account Manager
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Feb 2023 - Mar 2023
Maryland, United States As a Junior Account Manager, it is my responsibility to sign up customers, and also build and maintain relationships with customers, while ensuring their satisfaction with the services they receive. In addition to signing up new customers, I am responsible for maintaining accurate records of customer interactions and sales transactions. To be successful in this role, I must stay up-to-date with the latest trends in the telecommunications industry and be knowledgeable about the… Show more As a Junior Account Manager, it is my responsibility to sign up customers, and also build and maintain relationships with customers, while ensuring their satisfaction with the services they receive. In addition to signing up new customers, I am responsible for maintaining accurate records of customer interactions and sales transactions. To be successful in this role, I must stay up-to-date with the latest trends in the telecommunications industry and be knowledgeable about the services and products offered by the phone carriers I represent. This allows me to provide accurate and relevant information to customers, helping them make informed decisions.
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Sales And Marketing Representative
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Jan 2023 - Feb 2023
Maryland, United States As a sales representative, I am responsible for signing up customers for the best phone plans and services that meet their needs. My primary duty is to help customers understand the features and benefits of different plans, and guide them in selecting the one that is the best fit for them. Also, I need to be to communicate complex information simply and clearly and address any concerns or questions that customers may have. My job requires a high level of interpersonal skills… Show more As a sales representative, I am responsible for signing up customers for the best phone plans and services that meet their needs. My primary duty is to help customers understand the features and benefits of different plans, and guide them in selecting the one that is the best fit for them. Also, I need to be to communicate complex information simply and clearly and address any concerns or questions that customers may have. My job requires a high level of interpersonal skills, as I have to build trust and rapport with customers. I have to be friendly, approachable, and patient and be able to make customers feel at ease during the sales process.
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nittek™
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United States
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Graphic Design
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Project Manager
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Dec 2021 - May 2023
United States Sealed several successful projects with the Nittek Team so far Planning and overseeing projects from the initial imagination to actualization has always been a must. The success so far is achieved through effective collaboration and coordination which help in delivering projects on time, within budget, and with the desired outcomes aligned with project objectives.
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Graphic Designer
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Sep 2021 - Dec 2021
United States Being part of the Design Team at Nittek. Researching and crafting brand identity designs, brand elements, and brand guides were daily activities. Also, creating visual concepts for digital print, social media/marketing campaigns, and minor designs like flyers, product labels, brochures, etc. were never left out
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Cashier and Graphic Designer
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Sep 2021 - Jan 2023
Maryland, United States As a cashier and graphic designer, I was to provide a positive customer experience with honest, friendly, and polite service. Registers sales on a cash register, resolve customers' issues and answers questions. I was privileged to also perform a graphic designer role by designing sales tags, commercial flyers, and also update notices.
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Education
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Augustana College
Data Analysis | Business Strategy -
St. John Senior High School
West African Senior School Certificate Examination (WASSCE), General Arts ( Economics, Government, Geography, and Christian Religious Studies) -
St. Johns Roman Catholic Junior High School
Besic Education Certificate Examination (BECE), Standard Ghanaian Junior High Studies. Ghanaian Language (Twi)