Experience

eduPARTS
• United States
• Computer Hardware
• 1 - 100 Employee
• Business Analyst

  • Jul 2022 - Present


Mobile Defenders

• United States
• Wireless Services
• 1 - 100 Employee

• System Analyst

  • Nov 2018 - Jul 2022

• Customer Service Representative

  • Mar 2018 - Nov 2018



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Telephone Outreach Program Caller

  • Aug 2016 - Dec 2017

  This was a call center position working for Grand Valley State University Development. The general responsibilities were calling Grand Valley alumni, updating their contact information, and asking them to donate to the university. Sales/fundraising skills were emphasized, as was the ability to build a rapport with the prospect.

• Recreation Center Staff

  • Aug 2014 - Dec 2017

  I was responsible for maintaining the welcome desk area for the recreation center at Grand Valley. Typical duties include scanning student ID's for entrance into the rec, issuing equipment, answering phone calls to the facility, directing students who need information where they can find it, signing up alumni and community members for memberships with the rec, and handling their payments. Customer service and professionalism was emphasized.



WGVU

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Canvasser

  • Apr 2016 - Aug 2016

  I was responsible for going door to door to fundraise for local PBS and NPR. Good communication skills, sales, and professionalism were emphasized. I was responsible for going door to door to fundraise for local PBS and NPR. Good communication skills, sales, and professionalism were emphasized.