Experience

MUTUALITE FRANCAISE COMTOISE

• France
• Hospitals and Health Care
• 1 - 100 Employee

• Deputy Regional Director - Hospital at Home

  • Sep 2022 - Present



ELSAN

• France
• Hospitals and Health Care
• 700 & Above Employee

• Managing Director of the private hospital "Polyclinique du Parc"

  • Oct 2016 - Sep 2022



Ramsay Santé

• France
• Hospitals and Health Care
• 700 & Above Employee

• Managing Director of the private hospital "Clinique du Château du Tremblay"

  • Dec 2014 - Sep 2016

  The private hospital "Clinique du Château du Tremblay" is a 110-bed facility, providing mental health care to adults and teenagers. It belongs to the group "Ramsay Générale de Santé", which is the largest private hospitals group in France. Key achievements : - Defined the strategic goals of the hospital and appropriate action plans to reach them - Increased the occupancy rate by 3.3%, the revenues by 3.6%, and the EBITDAR by 10.6%, as compared to the previous year - Managed the executive committee members as well as relationships with physicians - Improved the social climate - Created several types of single bedrooms, with various services and prices - Initiated a global plan for renovating the facility - Managed relationships with health authorities - Established an internal and external communication plan



Al Ain Hospital

• United Arab Emirates
• Hospitals and Health Care
• 700 & Above Employee

• BUDGET AND REPORTING MANAGER

  • Sep 2012 - Apr 2014

  Responsible for the formulation, communication, implementation, and control of the annual budget. Al Ain Hospital is a 370-bed, JCI accredited, tertiary hospital, with over 20'000 admissions a year. It is currently moving towards a private hospital management style, and undergoing major infrastructure and systems changes.Key achievements: - Managed the staff and daily operations of the budget section.- Supervised and coordinated the preparation of all parts of the 2014 budget (activity forecast, revenue and expenditures budgets). - Coordinated the revision of the 2013 budget (manpower, operational, and capital expenditures budgets), based on the Head Office reduction requirements. - Controlled the manpower, operational, and capital expenses through various systems and processes; monitored budget variances and took appropriate actions to reduce them.- Participated to the measurement of doctors and nurses’ productivity, and to the implementation of a “pay for performance” system for physicians.- Analyzed, on a monthly basis, with all Senior Executives, the key performance indicators of the hospital.

• REVENUE PERFORMANCE PROJECT MANAGER

  • Feb 2012 - Aug 2012

  - Reviewed the profitability of some major clinical investments. - Coordinated and facilitated the costing of clinical activities and procedures.- Supported the development of business plans (activity forecast and financial projections). - Actively contributed to the preparation of the 2013 activity and revenue budget.

• CLINICAL BUSINESS MANAGER

  • Aug 2009 - Jan 2012

  - Supported the Heads of Department in developing departmental business plans and business cases. - Facilitated the planning, implementation, and regular evaluation of programs and services, in line with the strategic goals of the hospital.- Supervised and coordinated the annual budget preparation for the entire Medical Director Division, including investments and manpower planning, as well as activity forecasting.- Assessed, with the Medical Director, the performance of the Heads of Department.- Reviewed, on a monthly basis, the performance indicators of the hospital with the Senior Executives. - Participated to an analysis of the competitive environment of the hospital.



FV Hospital

• Vietnam

• QUALITY AND RISK MANAGEMENT DIRECTOR

  • Mar 2005 - Jan 2009

  The FV Hospital is an international general hospital with 700 employees and 200 beds. It is located in Ho Chi Minh City, Vietnam. It was the first hospital in Vietnam to achieve international accreditation. Created the Quality Department from the ground up, with responsibility for recruiting, training, managing staff, and budget. Spearheaded and led the quality improvement and risk management processes, and the accreditation of the hospital by international accrediting bodies. Key achievements: - Developed, implemented, and monitored the hospital-wide quality improvement and risk management program, including an infection control program. - Ensured compliance with HAS (French National Authority for Health) and JCI accreditation standards and surveys readiness; HAS accreditation achieved in June 2007. - Participated in the preparation of supervisory bodies’ surveys. - Coordinated the writing, validation, distribution, and regular review of policies and procedures. - Developed and managed satisfaction surveys for both internal and external customers. - Created computerized systems for reporting, solving, and analyzing incidents and complaints. - Launched and supported committees in charge of infection control, pain management, risk management, complaints management, and operating theatre organization. - Educated and trained staff members in quality and risk management, and in accreditation standards.



Clinique de Montargis

• Montargis (France)

• QUALITY ASSURANCE MANAGER

  • Sep 2003 - Mar 2005

  The Private Hospital “Clinique de Montargis”, located in Montargis (France), is specialized in surgical and rehabilitation services. It has 90 staff and 95 beds. Key achievements: - Established and managed the Quality Department and the quality steering committee. - Created and administered the quality improvement and risk management program. - Successfully managed the accreditation project of the hospital by the HAS (French National Authority for Health): accreditation achieved in September 2004.



BAQIMEHP (Consulting Company for private hospitals)

• Région de Paris , France

• Internship

  • Apr 2003 - Aug 2003

  The Consulting Company "BAQIMEHP", located in Paris, is providing private hospitals with various services (audits, mock surveys, trainings, etc.) in relation with Quality Management issues as well as Health Information Management matters. Actively supported a 250-bed hospital in Paris ("Hôpital Privé Nord Parisien") to get ready for the hospital accreditation survey. The Consulting Company "BAQIMEHP", located in Paris, is providing private hospitals with various services (audits, mock surveys, trainings, etc.) in relation with Quality Management issues as well as Health Information Management matters. Actively supported a 250-bed hospital in Paris ("Hôpital Privé Nord Parisien") to get ready for the hospital accreditation survey.



Hospital of Douai (France)

• Douai (France)

• Internship

  • May 2002 - Jun 2002

  Supported the hospital to develop and implement a risk management program. Supported the hospital to develop and implement a risk management program.



Institut Hospitalier Jacques Cartier

• Massy (France)

• Internship

  • Jan 2002 - Feb 2002

  The private hospital "Institut Hospitalier Jacques Cartier" is located in Massy, close to Paris. It has got 300 beds. Assessed the proper organization and respect of hygiene rules in the main operating theatre; proposed and implemented various solutions to identified issues. The private hospital "Institut Hospitalier Jacques Cartier" is located in Massy, close to Paris. It has got 300 beds. Assessed the proper organization and respect of hygiene rules in the main operating theatre; proposed and implemented various solutions to identified issues.