Samuel Springer
IT Network Specialist at RPS Composites, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA A+
CompTIAMar, 2022- Nov, 2024 -
CompTIA CIOS
CompTIAMar, 2022- Nov, 2024 -
CompTIA Network+
CompTIAMar, 2022- Nov, 2024 -
Google IT Support Professional
GoogleJan, 2022- Nov, 2024
Experience
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RPS Composites, Inc.
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United States
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Plastics Manufacturing
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1 - 100 Employee
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IT Network Specialist
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Dec 2022 - Present
Supports the following systems & practices: -End user IT support/ticketing systems -Microsoft 365 Administration -Microsoft Active Directory administration -Windows server administration -Hypervisors/Virtual Machines -Data backup/recovery -OneDrive, SharePoint -Azure, Azure AD, Azure Active Directory -Microsoft Endpoint Manager (MEM), Intune, Autopilot -Microsoft Exchange -Microsoft Teams, Teams Voice, Teams Phone -LAN/WAN/WLAN management (routers, switches, wireless access points, etc.) -MDM (Mobile Device Management), Apple Business Manager, Samsung Knox Show less
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Infirmary Health
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Level 2 IT, PC Specialist
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Jun 2021 - Dec 2022
As an IT Specialist, I oversee and monitor every non-medical device operating within the Infirmary Health system. This fully encompasses all of the computers and workstations at the various hospitals and clinics, but also managing our remote user’s machines and VDI’s. In addition, my responsibilities include monitoring and ensuring proper HIPPA compliance within our device ecosystem by removing malware and educating users on proper use of equipment. As a member of the MDM team, I assist my coordinator in managing all of the mobile devices as well as the group policies that encompass them. •Provides user support by installing personal computer application software, assisting in software/hardware problem identification and resolution, and providing user training. •Assists in meeting the user needs by participating in the selection of appropriate software packages/tools. •Ensures timely and appropriate responses to problems by serving as a liaison between end users and vendors. •Maintains accurate and timely documentation to meet project reporting requirements. Show less
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P&T Repair
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Mobile, Alabama, United States
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Consumer Electronics Repair Technician
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Jun 2020 - Jun 2021
Performs repairs on consumer electronics such as phones, tablets, etc. Provides detailed documentation on appropriate fixes and relays relevant information to clients in an understandable way. Provides customer service to clients with accuracy and kindness. Performs repairs on consumer electronics such as phones, tablets, etc. Provides detailed documentation on appropriate fixes and relays relevant information to clients in an understandable way. Provides customer service to clients with accuracy and kindness.
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