Experience

Terminix Commercial

• United States
• Facilities Services
• 200 - 300 Employee

• Branch Manager

  • Oct 2016 - Present

  Leads and manages branch sales, service and support supervisors and associates. Directs day-to-day activities to achieve company and business unit goals and objectives. Delivers high-level customer service by directing and motivating branch staff to increase customer base and retention metrics, and ensure top line growth. Monitors expenses and analyzes financial performance of branch. Identifies operational deficiencies and implements plans for improvement. Leads and manages branch sales, service and support supervisors and associates. Directs day-to-day activities to achieve company and business unit goals and objectives. Delivers high-level customer service by directing and motivating branch staff to increase customer base and retention metrics, and ensure top line growth. Monitors expenses and analyzes financial performance of branch. Identifies operational deficiencies and implements plans for improvement.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Transitioning Army Officer

  • Aug 2016 - Oct 2016

  Throughout my service in the Army, I've demonstrated un-paralleled leadership, competence, loyalty, dedication, selfless service, and unquestionable love for the Army and the Soldiers that serve it. Being an approachable leader, committed to mastering my trade has led to me developing professional warriors and has improved the readiness of every unit I was a part of. I pride myself on developing extraordinary leaders, mentoring troopers, and training hard. I've always remained fully committed to the Army, its ethos and values. I'm excited about my next career and starting the next chapter. Show less

• Executive Officer

  • Feb 2015 - Aug 2016

  Executive Officer of an 800 Soldier Combined Arms Battalion. Responsible for synchronizing staff functions, logistics, and maintenance to ensure combat readiness and employment of all Soldiers, 86 tracked combat vehicles and over 260 combat support vehicles and equipment.-­ Managed the maintenance processes for 8,000 pieces of equipment worth over $500 million dollars and a $12 million annual maintenance budget leading to a 95% readiness rating.­­- Conducted cross-group coordination for situational awareness with a higher headquarters and adjacent organizations utilizing multiple communications platforms.­- Developed tracking and accountability systems for supplies, saving the government over $4 million dollars in repair costs.­- Plan, coordinate, and delegate daily organization functions to ensure all critical tasks are completed on time.­- Develop and supervise a high-performing maintenance operation resulting in the highest operational readiness in the organization.­- Managed the intermodal movement (air, rail, and line-haul) of over 500 pieces of equipment and 800 Soldiers over 4 states, 6 times within an 8 month period.­ - Managed a successful environmental compliance program resulting in excellence awards from the Fort Hood Environmental Compliance Team.­- Established a workplace culture of diversity and inclusion in compliance with the Army Sexual Harassment/Assault Response & Prevention and Equal Opportunity programs to foster dignity and respect for all members of the organization.­ Show less

• Operations Officer

  • Jul 2013 - Feb 2015

  Operations Manager of an 800 Soldier Combined Arms Battalion consisting of a Headquarters Company, two Mechanized Infantry Companies, two Tank companies, and a Forward Support Company. Responsible for combat readiness and employment of all Soldiers in the organization.­- Managed operational analysis and physical security through the fusion of information from all intelligence disciplines with no loss of sensitive materials.- Responsible for planning, resourcing and supervising the execution of Mission Essential Task List (METL) based training required to conduct all assigned missions. - Advisor to the Battalion Commander on the Battalion's readiness through METL based assessment and leader development. - Responsible for coordination with higher headquarters for the execution of contingency operations.­- Managed the Reception, Staging, Onward Movement and successful Integration of over 1000 Soldiers from Texas to the European area of operations with zero loss of personnel or equipment. - Supervises and ensures the readiness of nine officers, seven Non-commissioned officers, and nine enlisted Soldiers. Show less

• Operations Planner

  • Jun 2012 - Jun 2013

  Joint Readiness Training Center Rotational Planner (Z01) responsible for planning, coordinating, anticipating, verifying, and executing mission readiness exercises at the Joint Readiness Training Center (JRTC). - Conducted the duties and responsibilities of a division and/or joint task force assistant G3 plans officer. - Assisted in the development of training scenarios for light, airborne, air assault, Ranger, and stryker brigades. - Was responsible for briefing concepts, in-progress reviews, and course of action development briefings to the Commander of Operations Group, installation staff, Commanding General Fort Polk, and division or installation commanders from the rotational unit's higher headquarters and off-post training sites. Show less

• Battalion Operations Senior Observer Controller Trainer

  • Jul 2011 - Jun 2012

  Joint Readiness Training Center (JRTC) Battalion Operations Senior Observer Controller Trainer (OC/T) (01 JULY 2011- 11 JUNE 2013)- Served as a battalion operations senior Observer Controller Trainer (OC/T) at the Joint Readiness Training Center (JRTC). - Responsible for observing, controlling, coaching, teaching, analyzing, and providing feedback to light infantry, airborne, air assault, and ranger battalions conducting joint force-on-force training at the JRTC. - Trained, mentored, and coached battalion commanders, executive and operations officers, and battle staffs in a tactical combat training environment. - Responsible for conducting training meetings, developing training calendars, airborne operations and coordinated training to support a 74-person OC/T task force. - Assisted in the preparation of task force After Action Reviews (AARs) and take home packages for rotational units. - Trained subordinates in the preparation and conduct of professional AARs and assisted in their career development. Show less

• Company Senior Observer Controller

  • Aug 2010 - Jun 2011

  Lead a 12-man O/C team that is responsible for observing, controlling, teaching, analyzing, and providing feedback to light, airborne, air assault, mechanized, Stryker, and ranger companies conducting joint training at the Joint Readiness Training Center (JRTC). - Prepared and conducted company after action reviews (AARs). - Provided information for task force level AARs and prepared written feedback for the companies. - Facilitated force-on-force operations by enforcing JRTC rules of engagement. - Reviewed doctrine and training manuals to ensure validity. - Trained subordinates and maintained and accounted for team equipment. - Responsible for maintaining and updating the exercise rules of engagement (EXROE) for the JRTC. Show less

• Team Leader, Platoon Leader, Specialty Platoon Leader, Military Training Team, Company Commander

  • Feb 1994 - Jul 2010

  Led 45 to 250-man organizations of elite Army Infantrymen and excelled in extremely high risk positions while operating in incredibly austere environments. Responsible for training, planning, maintenance, safety and all operational requirements. ­ -Served as an enlisted Infantryman for five years, leading to a college degree and commissioning.