Marketing Director for Asia Pacific and Africa Regions

• Nov 2021 - Present

Operations Manager

• Mar 2019 - Nov 2021

*Creating and maintaining positive relationships with stakeholders, agents and agencies and organisations*Creating and maintaining relationships with international students from diverse backgrounds who are learning English *Assisting foreign students who are learning English with integration in Australian society and teach them about the local culture*Counsel international students directly when there are problems with their learning progress, personal life, visa issues etc*Directly overseeing the two marketing managers who operate offshore in Spain and Colombia *Directly managing the Administration staff of the academy*Designing projects and promotions for the Academy as a team with the marketing managers *Negotiating promotions and special deals with Agents and Agencies both onshore and offshore who represent international students from Latin America, Japan, South Korea, China, Russia, Western Europe and Saudi Arabia*Creating legal contracts for agents and agencies globally in regard to partnerships and commission*Travelling to major events globally including ICEF Berlin and ICEF Seoul in order to market the school and create and maintain relationships*Reporting on sales as well as trends within the international education industry*Researching competition in the market *Conduct entire staff meetings with the Director and take notes of meetings*Organising social events*Monitoring accounts and budgets

Research Analyst Intern

• Mar 2021 - Oct 2021

International Relations Intern

• Jan 2019 - Feb 2019

*Established alliances and student exchange partnerships with other universities in Latin America including in Peru, Panama, Argentina, Mexico and Brazil and other countries in different regions including the USA and Spain *Promoted and presented the programs of Fundación Maria Cano Universitaria to other universities abroad *Negotiated with educational agencies globally to send students overseas to study English and Portuguese *Wrote contracts in English for international partnerships between two universities *Advised local Colombian students at the university on internship placements and study abroad programs

Administration Officer

• Oct 2018 - Dec 2018

*Created policies and procedures for proper delivery of education that aligned with the Australian Education Services for Overseas Students Act and other national guidelines and laws *Created workplace policies for staff to follow *Created forms for staff and students to fill out in order to assist with smooth operations in the academy *Enrolled students in one of 8 language courses including English *Created invoices and processed payments *Recruited Homestay Families for international students and monitoring them when international students were placed at a recruited families house *Organised staff and their timetables *Solved complaints

Community Profiling Intern

• Jul 2018 - Sep 2018

*Researched on different ethnic groups in the local community and the problems and barriers they face *Liaised with Indigenous Elders and Indigenous Liaison Police Officers to find ways to reduce crime and other societal problems within the local Australian Indigenous Community *Counselled newly arrived migrants and refugees in regard settling into Australia and adapting to the culture and language *Helped refugees and newly arrived migrants with official documents, registration of their children into schools, helping them with organising translators for their doctors' visits etc *Assisted in the creation of programs including social and sport programs at local schools that have refugee and migrant students in order to help them integrate *Performed basic administration tasks including updating of databases and spreadsheets *Drafted letters and reports to government ministers and officials in order to receive government funding for programs being created

Digital Marketing Intern

• Dec 2017 - Feb 2018

*Created online advertising campaigns for clients through social media networks including on Google, Instagram and Facebook *Reported on various key metrics on the performances of the advertisements to clients and performed *Performed general office and administration tasks including emailing, updating databases and spreadsheets *Created online advertising campaigns for clients through social media networks including on Google, Instagram and Facebook *Reported on various key metrics on the performances of the advertisements to clients and performed *Performed general office and administration tasks including emailing, updating databases and spreadsheets