Samuel Pellicer
Certified Credit Specialist II - Op. Team Leader at Mckenzie Adams- Claim this Profile
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English Full professional proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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EF SET Score
EF Education FirstMar, 2023- Nov, 2024
Experience
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Mckenzie Adams
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United States
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Financial Services
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1 - 100 Employee
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Certified Credit Specialist II - Op. Team Leader
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Dec 2020 - Present
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VA Locator
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United States
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Administrative / Financial Virtual Assistant
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Dec 2020 - Present
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Smartkeep
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United States
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Financial Services
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1 - 100 Employee
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Client Relationship Executive
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Jan 2020 - Nov 2020
In charge of the client acquisition process, as well as all direct communications and follow up; performance analysis, status, and improvements. Managing Client’s On-Boarding and Off-Boarding processes, negotiations, workflow, and any other task related to the connection between the client and the company. In charge of the client acquisition process, as well as all direct communications and follow up; performance analysis, status, and improvements. Managing Client’s On-Boarding and Off-Boarding processes, negotiations, workflow, and any other task related to the connection between the client and the company.
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Centro de Salud Santa Ines UCAB
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Wellness and Fitness Services
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1 - 100 Employee
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Junior Assistant at the Communications and Social Programs Management Office
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Sep 2019 - Jan 2020
Junior Assistant in the Communications and Social Programs Management office, in charge of helping with the correct development and logistics of the different programs, as well as handling and updating all the patient-related data in the main servers. Junior Assistant in the Communications and Social Programs Management office, in charge of helping with the correct development and logistics of the different programs, as well as handling and updating all the patient-related data in the main servers.
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Ink Link Marketing
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Marketing Virtual Assistant
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Mar 2019 - Jan 2020
Working with the marketing department, specifically with Grand Openings, performing Trade Area Audits, Community Calendars, Influencer Search, and Database Management and Updates. Working with the marketing department, specifically with Grand Openings, performing Trade Area Audits, Community Calendars, Influencer Search, and Database Management and Updates.
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Customer Service Executive
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Aug 2018 - Feb 2019
In charge of handling complaints, package location and tracking, approving refunds, returns and measuring customer satisfaction. In charge of handling complaints, package location and tracking, approving refunds, returns and measuring customer satisfaction.
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Education
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Universidad Católica Andrés Bello
Bachelor's Degree, Business Administration and Management