learner Experience Officer

• Sep 2018 - Present

Learner Experience Officer

• Sep 2018 - Present

School Administration Officer

• Jun 2018 - Jul 2018

Employability Coordinator

• Jul 2013 - Mar 2018

• I Maintained and managed office work load. • Delivered and implemented company targets. • Supervised a team of 4 staff members. • Daily reported to manager and CEO. • Liaising with external regulators, solicitors and auditors. • Project Managed and marketed Job fair events to our student population across the college centres. • Developed partnerships with Job centre and competitor • Identified if and where possible and advised on changes to be made. • Multitasked and managed workload in line with team targets and project deadlines. • Ability to react quickly and effectively when dealing with challenging situations. Show less

Senior Sales Advisor Part-time

• May 2010 - Jul 2013

• Created sales protocols and procedures designed to increase conversion rates and improve incoming sales interactions • Trained Sales Associates in best practices and use emerging technology and intelligence to improve our sales numbers • Created positive and lasting relationships with out vendors and suppliers • Increased product knowledge among sales associates and involve senior management in product knowledge initiatives • Take over management of junior staff as well as the hiring of additional sales professionals • Helped improve brand awareness and social media presence in cooperation with the marketing department Show less

Senior Sales Consultant Part-time

• Mar 2005 - Jul 2013

• Adjust content of sales presentations by studying the type of sales outlet or trade factor. • Competitor and analyse in order to drive sales, product differentiation and implement sales and revenue. • Keeps management informed by submitting activity and results reports, such as daily call reports, and weekly work plans. • .Recommended changes to products, services, and policies as a result from undertaking competitor analyses and store progress. • Resolved customer queries, delievered exceptional customer service through undertstanding unique requirments. • Maximised sales by Up-selling and cross- selling, Managed Daily takings and recorded. figures into internal systems Show less