Experience

Fastenal Europe

• Netherlands
• International Trade and Development
• 200 - 300 Employee

• Fast Solutions Manager Northern Europe

  • Sep 2022 - Present

• General Manager

  • Jul 2016 - Aug 2022

• UK Implementations

  • May 2015 - Jul 2016

  The overall day to day working of my position is Lean Project Management, what this consists of is taking full control of the operations and implementations of both customer and business installations. This requires me to have a wide scope of capability, from arranging and engaging in meetings with customers and potential suppliers, to managing, tracking and engaging with the practical side of the implementation.

• Warehouse Lead

  • Oct 2014 - May 2015

  As warehouse lead, my role found the focusses around the management and organisation of the warehouse. This varies day to day, however requires me to operate the stores goods in, receive items from around the globe ensuring they meet the specifications that we require. As part of my role I also have to think in a lean manner finding ways to develop the functionality of the warehouse ensuring a greater level of efficiency in its functions.

• Sales Support

  • Jul 2014 - Sep 2014

  This is a generic starting role, focussing around the training and development of new employee's. This role involved gaining an understanding of the company's customers and the way that Fastenal work with their customers. My role also involved cycle counting, stock checks, picking products and gaining an understanding of the paperwork that is behind the running of the warehouse and the managing of customers



McDonald's Corporation

• Food and Beverage Services
• 1 - 100 Employee

• Customer Care Assistant

  • Jun 2013 - May 2014

  As a customer care assistant I am responsible for the welfare and satisfaction of customers. This can involve anything from dealing with customer complaints to speaking to customers about their day. A large proportion of my role is ensuring a high level of cleanliness within the restaurant. This can often be a challenging and fast paced environment during peak times as it requires coordination, forward thinking and an ability to multitask. As a customer care assistant I am responsible for the welfare and satisfaction of customers. This can involve anything from dealing with customer complaints to speaking to customers about their day. A large proportion of my role is ensuring a high level of cleanliness within the restaurant. This can often be a challenging and fast paced environment during peak times as it requires coordination, forward thinking and an ability to multitask.



Delivery Boy

• Moldova
• Transportation, Logistics, Supply Chain and Storage

• Business Owner

  • Aug 2010 - Feb 2013

  Delivery boy was my first major step into the world of entrepreneurship. The company was set up and operated by myself and with it came all the challenges of a newly established company. Key challenges I faced within the initial setup included logistics, advertisement and finances. As a newly set up company I was also in charge of accounts, business communications, storage and distribution of products. As the company developed so did my role and I began to take more of a manager’s role liaising work from customers to employees.



North Hertfordshire College

• United Kingdom
• Higher Education
• 200 - 300 Employee

• Administrator/ Student Ambassador

  • Jun 2011 - Sep 2011

  My role as a student ambassador focused on the needs of the students, a lot of this focus was on processing the raw data that I received off students. As well as processing the data of school leavers I was also helping potential students find their way around the campus on open days and helping them enrol and make course payments before they start their course. I also took on the role of an administrator part way through my term helping departments get courses ready and prepare for the start of the September term.

• Student Ambassador

  • Jul 2010 - Aug 2010

  My role as a student ambassador focused on the needs of the students, a lot of this focus was on processing the raw data that I received off students. This data referred to what they were doing and where they were going after their course. As well as processing the data of school leavers I was also helping potential students find their way around the campus on open days and helping them enrol and make course payments before they start their course. My role as a student ambassador focused on the needs of the students, a lot of this focus was on processing the raw data that I received off students. This data referred to what they were doing and where they were going after their course. As well as processing the data of school leavers I was also helping potential students find their way around the campus on open days and helping them enrol and make course payments before they start their course.



Labour Party

• Political Organizations
• 1 - 100 Employee

• Campaign Assistant

  • Nov 2008 - May 2010

  As a campaign assistant my work was 75% customer focused. I spent a lot of my time with this company cold-calling, going door to door, distributing leaflets and campaigning in the town center. This built a lot of confidence in speaking to the general public and helped develop my independence. The final 25% of my work consisted of handling confidential data and handling and printing company publications. . As a campaign assistant my work was 75% customer focused. I spent a lot of my time with this company cold-calling, going door to door, distributing leaflets and campaigning in the town center. This built a lot of confidence in speaking to the general public and helped develop my independence. The final 25% of my work consisted of handling confidential data and handling and printing company publications. .