Samuel Mascarenas

Care Coordinator 1 at Presbyterian Medical Services
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Contact Information
us****@****om
(386) 825-5501
Location
Albuquerque, New Mexico, United States, MX

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Experience

    • United States
    • Medical Practices
    • 200 - 300 Employee
    • Care Coordinator 1
      • Jun 2021 - Present

      *Telephonic Care Coordinator *Call out to patients when discharged from the Emergency Room for Behavioral Health reasons and see if they need any assistance with getting follow up care. *Call out to patients who are difficult to engage to try to get them to answer and see if I can help them establish care with a Primary Care Provider if they do not have one. *Send letters to patients that are difficult to get in contact with, also sends lettersfor the care coordinators who work from home. *Coordinate events , hotels, catering when necessary. *Work on special projects, get different things prepped and ready such as the Personal Health Record, can send those out to patients. It's a folder with information where people can keep all their healthcare information in one safe space. Show less

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Team Member
      • Nov 2019 - Jan 2021

      *Merchandiser *Increased company profitability by minimizing product discrepancies *Efficiently unload the freight off the truck *Displayed creativity when creating product placement *Stock and display merchandise in an elegant and sophisticated manner to promote sales *Merchandiser *Increased company profitability by minimizing product discrepancies *Efficiently unload the freight off the truck *Displayed creativity when creating product placement *Stock and display merchandise in an elegant and sophisticated manner to promote sales

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Customer Care Advocate
      • Mar 2019 - Aug 2019

      *Assisted with general credit card inquiries *Aided with fraud reporting *Maintained a professional and comprehensible tone and word choice while assisting all USAA members *Upheld the highest level of security while handling members accounts with information and maintaining HIPAA laws. *Supported training department with the onboarding of new hires *Assisted with general credit card inquiries *Aided with fraud reporting *Maintained a professional and comprehensible tone and word choice while assisting all USAA members *Upheld the highest level of security while handling members accounts with information and maintaining HIPAA laws. *Supported training department with the onboarding of new hires

Education

  • The University of New Mexico
    Bachelor of Arts - BA, Psychology
    2019 - 2020

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