Samuel Mascarenas
Care Coordinator 1 at Presbyterian Medical Services- Claim this Profile
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Bio
Experience
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Presbyterian Medical Services
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United States
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Medical Practices
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200 - 300 Employee
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Care Coordinator 1
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Jun 2021 - Present
*Telephonic Care Coordinator *Call out to patients when discharged from the Emergency Room for Behavioral Health reasons and see if they need any assistance with getting follow up care. *Call out to patients who are difficult to engage to try to get them to answer and see if I can help them establish care with a Primary Care Provider if they do not have one. *Send letters to patients that are difficult to get in contact with, also sends lettersfor the care coordinators who work from home. *Coordinate events , hotels, catering when necessary. *Work on special projects, get different things prepped and ready such as the Personal Health Record, can send those out to patients. It's a folder with information where people can keep all their healthcare information in one safe space. Show less
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Target
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Mexico
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Sales Team Member
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Nov 2019 - Jan 2021
*Merchandiser *Increased company profitability by minimizing product discrepancies *Efficiently unload the freight off the truck *Displayed creativity when creating product placement *Stock and display merchandise in an elegant and sophisticated manner to promote sales *Merchandiser *Increased company profitability by minimizing product discrepancies *Efficiently unload the freight off the truck *Displayed creativity when creating product placement *Stock and display merchandise in an elegant and sophisticated manner to promote sales
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Alorica
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Customer Care Advocate
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Mar 2019 - Aug 2019
*Assisted with general credit card inquiries *Aided with fraud reporting *Maintained a professional and comprehensible tone and word choice while assisting all USAA members *Upheld the highest level of security while handling members accounts with information and maintaining HIPAA laws. *Supported training department with the onboarding of new hires *Assisted with general credit card inquiries *Aided with fraud reporting *Maintained a professional and comprehensible tone and word choice while assisting all USAA members *Upheld the highest level of security while handling members accounts with information and maintaining HIPAA laws. *Supported training department with the onboarding of new hires
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Education
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The University of New Mexico
Bachelor of Arts - BA, Psychology