Partner Manager

• Jan 2022 - Present

Leading the project of Agency, Consultancy and integration partnerships.Making agencies perform better and helping them generate more revenue for their clients.Key Results:- 300% YoY ARR Growth in 2022- 20% of NewBiz 2022 sourced from Partners- 18% of ARR 2022 sourced from Partners- Became an official LinkedIn Marketing Solution PartnerOfferings for Partners include;Co-marketing such as: content creation, webinars, Live.Crash courses and training in multi-touch attribution.Commercial benefits. Hubspot Certified Partner.LinkedIn Marketing Solution Partner.Actively building LinkedIn following through entertainment and value driven content on B2B Sales & Marketing.- Grew following to 2000+ in the first year.- 1.8million engagements in the first year- Many inbound sourced leads through LinkedIn Show less

Demand Gen. & Business Development

• Apr 2021 - Apr 2022

Responsible in helping expanding Dreamdata's customer base, using prospecting strategies to identify prospects and initiate the first outreach with potential customers. Also by building brand awareness, establishing relationships, creating buzz, and establishing customer loyalty.

Front Desk Supervisor

• May 2019 - Sep 2020

Organized and instructed daily operations. Ensured efficient, friendly and professional service standard.Scheduled around 18 employees (12 part-time & full-time).Purchase of office supplies, and various items for receptions and frequent guests. A lot of focus on employee training. Handled all commissions to agents. Responded to all Tripadvisor reviews, and many other review platforms. Identified possible improvement of product (both physical and service)Performed many other tasks as assigned by the manager Show less

Guest Relations Specialist

• Feb 2019 - May 2019

Apprentice

• Apr 2016 - Feb 2019

Reception front office duties;Pre-check in: Pit check, Reservations (via email, online booking site, online travel agents, walk-in), Group Reservations, Guest contact– Emailing, Telephone contact, directions etc. During the guests stay: Guest Check-in: Passport scan, taking upfront payment (cash, credit card), guest satisfaction, planning events, booking tours.Guest Relations Manager:Answering reviews on multiple platforms, (mainly TripAdvisor). Reaching out to unsatisfied guests, reviewing guest satisfaction reportsCommission Manager:Handling the hotels payment of commissions to agents through Onyx/TAP Show less

Front Desk Receptionist

• Aug 2015 - Oct 2016