Samuel Lim
Therapy Assistant at Homage- Claim this Profile
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Bio
Credentials
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Certificate in ServSafe Food Protection Manager
ANIS -
Food Hygiene Officer Course
NEA -
Halal Foundation Program
MUIS
Experience
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Homage
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Singapore
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Hospitals and Health Care
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300 - 400 Employee
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Therapy Assistant
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Aug 2020 - Present
• Provide care and assistance for senior. • Bring senior for medical appointment. • Provide care and assistance for senior. • Bring senior for medical appointment.
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HOONG Services Pte Ltd
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Singapore
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Business Development
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Mar 2018 - Mar 2021
• Develop growth path and schedule for brand concept. • Structure & document SOP for Both iSTEAKS and SIMPLEburger Inc. • Develop HR capabilities for growth. • Prepare franchise footprint & ready internationalization both iSTEAKS and SIMPLEburger Inc. • Execute local expansion plans for SIMPLEburger Inc. • Execute internationalization for both brandings. • Lead/execute/manage Branding & Marketing strategies for ALL brand concept (iSTEAKS and SIMPLEburger Inc.) • Develop In-House Training capabilities for both brandings. • To define long-term organizational strategic goals, identifies business opportunities, negotiates and closes business deals. • Screen potential business deals by analyzing market strategies; deal requirements, potential and financial requirements. • Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations, examining risks and potentials, estimating partners’ needs and goals. • Developing all marketing strategy for the company in line with company objectives. • Managing all marketing plans and activities within the company and coordinating marketing campaigns with sales activities. • To develop and execute Business & Marketing Plans and subsequently work on the execution of such agreed plans to align and maximize the respective marketing and sales effort. • Identify and attend tradeshows and other business function to keep abreast of developments in the marketplace and to find potential new business. Show less
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Astons Food & Beverage Specialities Pte Ltd
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Food & Beverages
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1 - 100 Employee
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Senior Divisional Operations Manager
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Oct 2011 - Feb 2018
• Managing 16 Specialities outlets, 9 Express units, 2 Salad Bar units and Javier’s. • Interviews, conducts OJEs and trains District Managers based on divisional needs and goals. • Supports, coaches and consults to ensure that all assigned restaurants are adequately staffed to maximize sales potential, operational efficiency and turnover among all restaurant employees is reduced. • Knows, enforces, educates and consults with all restaurant employees on all appropriate HR policies, labor laws, security and safety procedures. • Supports, coaches, consult, develop and recognize the results of all levels of restaurant employees. • Consults with Deputy General Manager on employee commitment measurement and assist with plan to increase employee’s loyalty, satisfaction and pride with the ASTON’s experience. • Gives input on performance appraisals based on defined goals and objectives for each District Manager. Ensures that individual developments plans are implemented and diversify staffing objectives are met. • Protects the ASTON’s brand by consulting and coaching to ensure that the restaurants meet ASTON’s QSC, Safety and Sanitization standards. • Supports and coaches District Manager about critical restaurant systems that produce consistently high levels of QSC. • Represents Company interest in local community and properly executes market wide promotions. • Supports, coaches and coordinates implementation and execution of new products and business/training processes consistently within the division. • Consults and is accountable for creating a positive work environment while working shoulder-to-shoulder with the District Managers to create and accomplish business, in terms of QSC, Sales, People and Profits objectives. • Uses all informational resources available to identify opportunities and threats to build a business plan to optimize market potential. Show less
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The Happy People Company
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Singapore
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Operations Manager
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May 2010 - Jun 2011
• Managed Ben & Jerry ice-cream Operations and CA California Café Operations. • Directly responsibility for all stores COG, labour expenses, and customer experience. • Work with our principle team to execute market promotions and events (Free Cone Day, Chunkfest, etc). • Hiring and training of managers and scoopies. • Plans and conducts monthly Ops meetings, individual stores P&L accountability. • Plan and oversees marketing plan (under THPC stores only). • Assists principle with the implementation of community service activity for the store and keeps staff informed of all community-involved events. • Handle customer recovery and enquires. • Conduct and review salaried managers performance appraisals. • Plan and execute new products launch (including restaurant). • Oversees new store set up/remodel. Show less
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Burger King BK Singapore
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Food and Beverage Services
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1 - 100 Employee
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Restaurant General Manager
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Mar 2008 - Apr 2010
• First batch hired to open Singapore 1st Cooperate store. • 40 days management training at BK Jakarta. • Contributes to the team by leading and being an active participant in both Jakarta and Singapore. • Develops a BKS vision and promotes a shared responsibility for achieving results. • Work with BK Regional Team to support the opening of BKS. • Hiring of Team Members and Assistant Managers through the help of CDC, organizing road show, etc. • Manage the restaurant in term of QSC & V (Quality, Service, Cleanliness & Value), Sales, People & Profit. • Developing and training of Trainee Managers, Assistant Managers and Team Members base on BKS standard. • Handle customer recovery and enquires. • Troubleshoot equipment, stat variance and yield. • Manage the Profit & Loss of the restaurant. • Plan and execute new products launch. • Conduct and review salaried managers, hourly managers and team members performance appraisals. • Experienced in managing and opening restaurants with difference sales volume. Assist to set up the first 3 Cooperate stores in Singapore (range from 110k to 300k). • BK is using MTO (Make To Order) system. Show less
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Marketing Support Specialist
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Jun 2006 - Jan 2008
• Infocom Development Authority of Singapore: Industrial Briefing for the Public Sector - Project Manager in charge of customer service • Singapore Workforce Development Agency: Precision Engineering - Involved in collaterals management and customer service consultant • Singapore Institute of Retail Studies - Project Manager in charge marketing services and delegates enquiries • Ministry of Manpower - Collaborated with vendors and involved in designing infrastructure for event. • Ministry of Education – Excel Fest 2007 - Project Manager in charge of marketing and customer service for teachers attending the 2007 MOE Excel Fest • Lee Kuan Yee School of Public Policy – Raffles Forum 2006 - Coordinate and assist with Singapore leading thinkers and international leaders to debate the issues and challenges all countries face to govern and prosper in the 21st Century organized by Lee Kuan Yew School of Public Policy. - Coordinate and execute the Welcome Dinner hosted by Prime Minister Lee Hsien Loong at PSA Tower. - Provide support for accommodations and transportations for overseas delegates to ensure smooth transition during the forum. Show less
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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1st Assistant Manager
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Oct 1997 - Jun 2006
• Ability to translate McDonald’s goals and inspire others in working towards achieving these goals together • Able to motivate and guide others in implementing the Company’s directives • Contributes to the team by leading the way and being an active participant • Develops a common vision and promotes a shared responsibility for achieving results • Manage the restaurant in term of QSC&V (Quality, Service, Cleanliness & Value) Sales, People and Profit. • Developing and training of Trainee Managers and crew employees base on NSRS standard • Implement and execute “My Store Marketing” projects. • Handle customer recovery and enquires • Troubleshoot equipments, stat variance and yield • Manage the Profit & Loss of the restaurant • Plan and execute new products launch • Conduct and review salaried managers, hourly managers and crew employees performance appraisals • Develops additional sources of applications as necessary to fully staff the restaurant and assists in management recruitment. • Plans and developed managers and crew employees schedules • Experienced in managing restaurants with difference sales volume (range from 120k to 450k) Show less
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Education
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University of Ballarat
Diploma of Hospitality Management
Community
