Experience

Dafferns Chartered Accountants and Business Advisers

• United Kingdom
• Accounting
• 1 - 100 Employee

• Corporate Reporting and Audit Assistant

  • May 2021 - Present



Burgis & Bullock Chartered Accountants

• United Kingdom
• Accounting
• 1 - 100 Employee

• Audit Trainee

  • Nov 2020 - Feb 2021



Connect Distribution Services Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Administrator

  • Jul 2019 - Oct 2019

  With the introduction of the new management system Microsoft dynamics 365. I temporarily assisted this company in the catchup of previous business transactions and proceeded with current business management thereafter. • Logged supplier invoices and delivery notes • Issued New deliveries over the phone• Re-allocated lost and damaged stock With the introduction of the new management system Microsoft dynamics 365. I temporarily assisted this company in the catchup of previous business transactions and proceeded with current business management thereafter. • Logged supplier invoices and delivery notes • Issued New deliveries over the phone• Re-allocated lost and damaged stock



Hermes

• Retail Apparel and Fashion

• Warehouse Operative

  • Dec 2018 - Jan 2019

  Both physically and mentally demanding, during the ten-hour shifts I was in charge for offloading packages onto trucks which I had been assigned temporarily during the peak Christmas season.• Identify packages to my designated regions while descending the conveyor belt • Moving pallets by hand, manual pallet jack or electric pallet jack• Offloading packages onto assigned trucks Both physically and mentally demanding, during the ten-hour shifts I was in charge for offloading packages onto trucks which I had been assigned temporarily during the peak Christmas season.• Identify packages to my designated regions while descending the conveyor belt • Moving pallets by hand, manual pallet jack or electric pallet jack• Offloading packages onto assigned trucks



Sitel

• Australia
• Telecommunications
• 200 - 300 Employee

• Administrative Support Agent

  • Jul 2018 - Oct 2018

  Temporarily over summer I was part of the Cancer Research UK (CRUK) department. Tasked with administrative duties and answering projecting a professional company image through phone interaction with new and existing clients whilst following GDPR procedures. • Client Account financial Management • Conducted general excel & administrative tasks • Outbound calls and emails• Inbound calls• Handled sensitive data and processed payments• Conversed with and comforted individuals whom had been affected by cancer



Toys R Us

• United States
• Retail
• 700 & Above Employee

• Sales Associate and Cashier

  • Nov 2016 - May 2018

  Collaborated with a team to assist customers with the selection of products. Ensuring customer satisfaction whilst driving up sales.• Trained new employees• Solved billing problems and handled customer inquiries • Responsible for solving customer complaints and providing information regarding products• Answered calls in a professional manner and directed them when necessary • Ensured shop floor was kept in immaculate condition and managed stock levels Collaborated with a team to assist customers with the selection of products. Ensuring customer satisfaction whilst driving up sales.• Trained new employees• Solved billing problems and handled customer inquiries • Responsible for solving customer complaints and providing information regarding products• Answered calls in a professional manner and directed them when necessary • Ensured shop floor was kept in immaculate condition and managed stock levels