Experience

UBA Kenya
• Kenya
• Banking
• 1 - 100 Employee
• Branch Manager

  • Jul 2020 - Present


Chase Bank Kenya Ltd (IR)

• Kenya
• Banking
• 400 - 500 Employee

• Branch Manager

  • May 2017 - Present

• ASS. RELATIONSHIP MANAGER., SME

  • Aug 2015 - Present

  Summary of duties:• To grow the bank's liabilities, assets and Non-funded income in the SME banking sector. • To promote active utilization of the bank's products to existing and potential clients. •• To effectively manage and expand the relationships with existing SME banking clients and bringing in new partnerships from existing portfolio so as to ensure business growth and continuity. 10% Customer Business Growth • To understand of businesses, their life-cycles and the various product offerings that can be given to the customer. • To evaluate credit proposals and ensure the credit applications process on a timely basis with the bank’s set turnaround times. 30% Cross-sell & Retention • Provide advice on potential financial solutions based on identified needs • Resolve client queries in a timely and appropriate manner • Analyze financial requirements of customer and match with the bank’s product offerings • Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities • Develop key triggers for portfolio to generate leads e.g., declining balances to ensure retention of potentially unhappy customers • Collaborate with product specialists, to deliver effective customer solutions • Manage business risk associated with SME businesses e.g., Portfolio at risk • To safeguard and promote the bank’s image with the general public. Show less

• SALES MANAGER

  • May 2014 - Aug 2015

  Summary of duties:• To achieve the set team sales targets/plans for all the Retail Banking products daily, weekly, monthly and quarterly consistently.• To co-ordinate all sales activities in the market and with customers.• Oversee Management, organization, implementation and co-ordination of sales activations and promotions effectively in liaison with all stakeholders; sales, marketing and service teams for the successful outcome of business plans.• Manage the planning, evaluation, implementation and flow of feedback to the Retail Banking department on the execution of promotions and sales operations activities in the market• Monitor market conditions and trends and constantly give feedback to management for decision making. • Training and equipping team members with the right skills, to deliver strong business results in a dynamic and competitive market environment. Show less

• Personal Banker

  • Aug 2012 - May 2014

  Summary of duties:• Account opening• Customer service• Grow deposits• Cross sell all bank products• Receiving, verifying and certifying against original: all account application documents and forms from customers• Help clients with their financial questions and needs• Disburse funds• Keep complete and accurate record of the banks transactions• Loan monitoring and follow up• Preparing loan analyses and recommendation• Identifying business development opportunities• Checking and verifying the accuracy, completeness of the documents against the checklist provided according to product lines; KYC compliance requirements• General banking hall management Show less



Family Bank Ltd

• Kenya
• Banking
• 700 & Above Employee

• Branch Manager

  • May 2019 - Dec 2021

• Branch Manager

  • May 2019 - Mar 2021



CO-OP BANK KENYA

• DIRECT SALES REPRESENTATIVE

  • May 2010 - Jul 2012

  Summary of Duties; Participate in market activation Grow banks assets Summary of Duties; Participate in market activation Grow banks assets