Samuel Johnson
Application Engineer at Ramco Innovations- Claim this Profile
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Bio
Experience
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Ramco Innovations
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United States
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Automation Machinery Manufacturing
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1 - 100 Employee
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Application Engineer
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Aug 2019 - Present
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Technical Inside Sales Repres
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Jan 2018 - Aug 2019
Processed requests for price quotations, purchase orders, order changes, cancellations, repairs, and returns for customers via phone, email, and fax.Utilized the CRM to update and maintain all customer account information including order notes, special comments, contact information, and pricing codes.Worked with Accounting, Shipping and Receiving, Engineering, and Outside Sales departments to ensure on-time delivery for orders and increase customer satisfaction.Increased product knowledge to recommend alternative products based on cost, availability, or specification.Utilized cross-selling, up-selling, and value-add sales to improve transaction profitability.
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The Wittern Group
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United States
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Retail
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100 - 200 Employee
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Quality Engineering Intern
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May 2017 - May 2017
Developed standardized work instructions to assist assembly employees during production. Performed capability studies to determine if a manufacturing process was statistically able to stay within tolerance specifications.Assisted with performing audits for certain processes to reveal areas for improvement.
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VAA
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United States
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Design Services
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100 - 200 Employee
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Engineering Intern
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May 2016 - Aug 2016
Collaborated with a team of engineers and technicians to provide services to a client for a facility expansion project.Drafted, reviewed, and organized engineering drawings using AutoCAD and Revit.Designed and integrated 3D models from linked work sets into the master site plan.
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Maintenance Technician
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May 2015 - May 2016
Completed general maintenance of apartment complexes. Employed communication, efficiency, dedication, and individual skills for timely completion of projects.
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Project Management Intern
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Jun 2014 - Aug 2014
Competitively bid contracting jobs and managed projects by hiring subcontractors for timely completion. Displayed teamwork, time management, dedication, resilience, and greatly developed communication skills.
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Education
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Iowa State University
BS, Industrial Engineering