Samuel Hilburn

System Administrator Superintendent at Air Force Office of Special Investigations
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Contact Information
us****@****om
(386) 825-5501
Location
Schertz, Texas, United States, US
Skills

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Bio

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Credentials

  • CompTIA Security
    CompTIA
    Oct, 2007
    - Nov, 2024
  • CompTIA A
    CompTIA
    Jun, 2005
    - Nov, 2024
  • CompTIA Network
    CompTIA
    Apr, 2005
    - Nov, 2024
  • CompTIA Project
    CompTIA
    Jul, 2004
    - Nov, 2024
  • A+ CE
    CompTIA
    Feb, 2015
    - Nov, 2024
  • Network+ CE
    CompTIA
    Feb, 2015
    - Nov, 2024
  • Security+ CE
    CompTIA
    Feb, 2015
    - Nov, 2024

Experience

  • Air Force
    • Law Enforcement
    • 1 - 100 Employee
    • System Administrator Superintendent
      • Aug 2010 - Present

      • Senior system and network administrator for 72 servers and over 1,100 personal computers and customers • Orchestrated installation and configuration of backup software on 43 file servers ensuring availability of 2.7 million files • Remotely installed computer software and provided remote assistance to network users using Microsoft Systems Center Configuration Manager • Ensured critical software updates and patches installed using Microsoft Windows Server Update Service • Installed, configured, and maintained Cisco Teleprescence Video Teleconferencing systems supporting 70 sites throughout the United States • Installed, configured, and maintained Symantec Antivirus and McAfee ePolicy Orchestrator servers ensuring computer security and availability • Created and maintained domain and e-mail accounts using Microsoft Exchange and Active Directory • Installed, configured, and managed computer peripherals including printers, scanners, label makers, multifunction printers, and digital senders from HP, Lexmark, Xerox, Ricoh, Dymo, Crossmatch, and Konica-Minolta supporting over 1,100 computers and customers • Provided daily computer problem troubleshooting and resolution for over 1,100 customers using remote desktop and remote assistance tools and Remedy ticket tracking system Show less

Education

  • Community College of the Air Force
    Associate of Applied Science (AAS), Information Systems Technology
    2003 - 2004
  • University of North Carolina at Wilmington
    Bachelor of Science (BS), Business Management
    1983 - 1987

Community

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