Lender

• Jun 2022 - Present

Assistant Golf Professional

• Jan 2022 - Jun 2022

Outside Operations Manager

• Jan 2021 - Feb 2022

Member

• Jun 2020 - Jun 2022

Assistant Golf Professional

• Sep 2019 - Jan 2021

- Responsible for golf shop operations - Assisting with the preparation of golf tournaments - Checks members or guests in, utilizing Jonas Point of Sale, for processing purchases, credit card transactions, answering the telephone, managing the reservation system - Administer the GHIN handicap system - Responsible for golf shop operations - Assisting with the preparation of golf tournaments - Checks members or guests in, utilizing Jonas Point of Sale, for processing purchases, credit card transactions, answering the telephone, managing the reservation system - Administer the GHIN handicap system

Athletic Marketing Intern

• Aug 2019 - Jun 2020

-Assist with implementation of annual marketing plans for assigned sports programs with a focus on increasing fan experience and generating revenue -Conduct research to be implemented in future marketing plans -Assist in the preparation, set up, and execution of in game promotions -Developed and Managed social media content leading up to the live events -Assist with implementation of annual marketing plans for assigned sports programs with a focus on increasing fan experience and generating revenue -Conduct research to be implemented in future marketing plans -Assist in the preparation, set up, and execution of in game promotions -Developed and Managed social media content leading up to the live events

Assistant Golf Professional

• May 2018 - Sep 2019

-Handled all facets of staff management, service levels, and training for over 20 employees -Perform full-service club building and repair including, club regripping, club reshafting, loft and lie adjustments -Scheduled events and planned the marketing of the events -Handled all facets of staff management, service levels, and training for over 20 employees -Perform full-service club building and repair including, club regripping, club reshafting, loft and lie adjustments -Scheduled events and planned the marketing of the events

Assistant Golf Professional

• Jan 2018 - May 2018

⋅ Running day to day operations of the golf shop ⋅ Merchandising the golf shop on a day to day basis ⋅ Conducting inventory ⋅ Tournament set up, scoring and other related operations pertaining to the golf course and restaurant ⋅ Shadowed and instructed junior golf schools on a weekly basis ⋅ Running day to day operations of the golf shop ⋅ Merchandising the golf shop on a day to day basis ⋅ Conducting inventory ⋅ Tournament set up, scoring and other related operations pertaining to the golf course and restaurant ⋅ Shadowed and instructed junior golf schools on a weekly basis

Assistant Golf Professional

• Aug 2017 - Jan 2018

• Managed a $2.5 Million Dollar Driving Range • Basic golf club repairs • Trained all incoming Outside Service members • Involved with tournament operations and planning Experience using JONAS POS • Managed a $2.5 Million Dollar Driving Range • Basic golf club repairs • Trained all incoming Outside Service members • Involved with tournament operations and planning Experience using JONAS POS

Assistant Golf Professional

• Oct 2015 - Dec 2017

• Managed the daily operation of the course in the absence of the Head Professional • Oversee tee sheet and monitored pace of play • Supervised outside service staff and delegated tasks • Maintaining the highest level of guest satisfaction Experience using EZLinks, Golf Genius, and IBS • Managed the daily operation of the course in the absence of the Head Professional • Oversee tee sheet and monitored pace of play • Supervised outside service staff and delegated tasks • Maintaining the highest level of guest satisfaction Experience using EZLinks, Golf Genius, and IBS

Disney College Program

• May 2016 - Jan 2017

• Seek out Guest contact with Disney Guests to enhance the Disney vacation experience through providing stickers, bubbles, or even Magical Moments • Responsible for ensuring guest satisfaction by giving prompt, friendly, and knowledgeable service • Utilizes the 4 Keys Basics to provide a safe and efficient experience while maintaining good show Recipient of 4 Four Keys Cards for excellent Guest Service • Seek out Guest contact with Disney Guests to enhance the Disney vacation experience through providing stickers, bubbles, or even Magical Moments • Responsible for ensuring guest satisfaction by giving prompt, friendly, and knowledgeable service • Utilizes the 4 Keys Basics to provide a safe and efficient experience while maintaining good show Recipient of 4 Four Keys Cards for excellent Guest Service

Cash Wrap Lead

• Feb 2015 - Nov 2015

Some of my responsibilities included handling all of the Transactions, Returns, Guest Service incidents, and also help Visual Merchandise the store. Some of my responsibilities included handling all of the Transactions, Returns, Guest Service incidents, and also help Visual Merchandise the store.