Experience

Royal productions

• Events Services
• 1 - 100 Employee

• Audio Visual Manager

  • Mar 2015 - Present

  Manages the sales process for maximum capture of business and revenue.Effectively manages the setup of client events and follows through on all client requests to ensure successful outcomes.Ensures all inventory is in good working order and secure from theft or damage to comply with all Company security and safety measures.Build events to maximize client satisfaction and uniqueness in the Company's services and follows through on all client requests.Manages budget for increased revenue and controls expenses effectively including sub-rentals and labor.Develops and appraises staff effectively, takes corrective action as necessary on a timely basis and in accordance with Company policy and creates an environment of continual improvement and inspired employee morale



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Multi-Property Systems Technician

  • Dec 2012 - Feb 2015

  Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.Analyzes information, identifies current and potential problems and proposes solutions.Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.Manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff.Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulationsMonitors processes and evaluating information according to SOP and LSOP requirements.Installation and maintenance of Cisco and Ruckus products.Knowledge of Active Directory, VMWare, BMC Remedy, and Windows Server 2012. Project Management experience includes: multi-property Micros installs, Virtual Machine Server installs, key/lock encoder system installation (Saflok and Onity) and large scale desktop redeployment.Examined and evaluated computer software and hardware to uncover access attempts.Assessed incoming threats and developed plans to close loopholes.Performed risk assessments to help create optimal prevention and management plans.Maintained and tested corporate response plans.Administer company information security testing and protection plans.Oversee hardware infrastructure and keep updates with latest technology.Ensure software is patched and able to protect from threats.Make recommendations for mitigating identified risks.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Audio Visual Supervisor

  • Feb 2007 - Dec 2012

  Verify that AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systemsEnsure all equipment is fully operational, repair/clean when necessary. Tape down/dress loose wire/cable. Label broken equipment. Check delivered equipment and room set-up against Banquet Event Order.Communicate additions or deletions to flowsheets. Break-down, remove, and secure equipment. Set-up and maintain property's portable audio system. Operate and maintain house audio system.Assist and instruct guests/customers regarding proper usage/operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.Assist management in hiring, training, motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.