Experience

Flynn Life Sciences Group, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Specialist

  • Jul 2021 - Present

  Flynn Life Sciences Group is a staffing agency focused on the life sciences industry. For more than ten years we have placed top tier contract, permanent, and consulting professionals into Biotech, Pharmaceutical, Medical Device, and Clinical Research Organizations. We will work with you to find the best talent for any of your needs. Areas we cover include: • Clinical Operations (Monitors, CTAs, CTMs, CPMs) o Study Start Up o Study Management • Medical Writing (Regulatory submissions, Clinical, and Med Com) • Clinical Data Management • Bioinformatics • Computation Biology • Data Science • Biostatistics • Quality Assurance (GCP, GMP AND GLP) • Regulatory Affairs and Operations • Manufacturing • PV and Drug Safety



iPROMOTEu

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Order Support Specialist

  • Oct 2016 - Jun 2021

  Responsible for over 700+ Affiliates and Sales Representatives order success. Always keeping a client first mentality in all daily routines. Working within a team to answer, respond, and record over 1000+ email correspondence daily from vendors and/or affiliates related to each order. Running a daily report , and manually filtering the 1500+ orders, determining which orders to follow up out of the 1500+. Investigating and researching invoices, emails, sales acknowledgments, and etc for information regarding orders and forwarding the information to each individual affiliate. Quickly looking through an email and determine the correct course of action from said email. Alert the individual affiliate of any holds that are on the job and quickly helping in the resolution. Responding and executing any and all individual requests that the affiliate may have during the process of the order. Resolving all affiliate complaints or issues within every order and exceeding their expectations. Keeping detailed notes within the Xebra system to have record and allow full recollection for all other production coordinators. Acting as the back up Team Lead if she is out for the day. Helping coordinate the daily objective of each individual production coordinator to help ensure the most efficient and ensuring daily operational success.