Experience

Ambico Services Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Infrastructure Analyst

  • Sep 2019 - Present



New Signature

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Infrastructure Analyst

  • Dec 2018 - Sep 2019



ITD UK

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Engineer

  • May 2015 - Sep 2019

  IT manager for designated clients. Depending on the client requirements it's a mixture of general IT, projects, office moves, DR testing and associated services.



FitzroviaIT

• 2nd/3rd Line support

  • Sep 2012 - Sep 2019

  Work is around managed services with both onsite and remote support for over 200 clients. On-site infrastructure to cloud based platforms. All versions of Microsoft server from 2003 including SBS up to Server 2012. All versions of Exchange 2003, 2007, 2010 and now 2013. Hosted systems using Citrix and Remote Desktop. All associated applications including Antivirus mainly Sophos, Trend Micro and AVG. Backups mainly Symantec Backup Exec but also C4L online backups. Routers, switches servers, macs and telephones of all kinds. When in the office we cover mainly the helpdesk which can be anything from a users printing issue to a "no email" company wide issue. When onsite it's usually project related for instance installing and configuring a server or a fault that cannot be fixed remotely.



HP-WestLB

• Support Engineer

  • Jun 2007 - Sep 2012



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Team Leader

  • 1999 - 2002