Samuel Da Silva

Technical Consultant at AET Europe
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Contact Information
us****@****om
(386) 825-5501
Location
Marco de Canavezes, Porto, Portugal, PT
Languages
  • Portuguese Limited working proficiency

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Elizabeth Schroeder

I had the rewarding opportunity of teaching Samuel Da Silva this semester in our Business Professionalism and Career Preparation course. Samuel is a well-rounded student with interests in theater, improv, and technology or computer science. I enjoyed reviewing Samuel’s projects and assignments because I could always rely on him to deliver quality and intentional work. Not only that, Samuel is also very coachable and receptive to feedback. I am confident that Samuel will be a wonderful contributor and teammate in the future!

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Credentials

  • Agile and Scrum Basis
    Agile Scrum Group
    May, 2023
    - Nov, 2024
  • Google IT Support
    Google
    Sep, 2022
    - Nov, 2024

Experience

    • Netherlands
    • Computer and Network Security
    • 1 - 100 Employee
    • Technical Consultant
      • Feb 2023 - Present

      • Responsible for the technical implementation of AET products and solutions during (PKI) projects. • Define, develop, and test customer-specific software solutions based on AET Europe's software. • Support Business Consultants in mapping the customers’ requirements. • Create and maintain technical project documentation. • Responsible for the technical implementation of AET products and solutions during (PKI) projects. • Define, develop, and test customer-specific software solutions based on AET Europe's software. • Support Business Consultants in mapping the customers’ requirements. • Create and maintain technical project documentation.

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • eDiscovery Analyst
      • Jun 2022 - Aug 2022

      • Remove, install, and ghost hard drives on Lenovo laptops. • Back up emails, OneDrive, and hard drives of employees who are no longer with the company. • Run QC on data to ensure the correct data is being sent to the Legal Department should a legal reason arise. • Remove, install, and ghost hard drives on Lenovo laptops. • Back up emails, OneDrive, and hard drives of employees who are no longer with the company. • Run QC on data to ensure the correct data is being sent to the Legal Department should a legal reason arise.

    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Student Technician
      • Jan 2021 - May 2022

      • Determine the best solution based on the issue and details provided by customers. • Walk the customer through the problem-solving process. • Direct unresolved issues to the next level of support personnel. • Record events and problems and their resolution in logs. • Follow-up and update customer status and information. • Pass on any feedback or suggestions by customers to the appropriate internal team. • Document, diagnose, troubleshoot, and resolve computer software issues. • Determine the best solution based on the issue and details provided by customers. • Walk the customer through the problem-solving process. • Direct unresolved issues to the next level of support personnel. • Record events and problems and their resolution in logs. • Follow-up and update customer status and information. • Pass on any feedback or suggestions by customers to the appropriate internal team. • Document, diagnose, troubleshoot, and resolve computer software issues.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Job Shadow
      • Jan 2022 - Jan 2022

      • Shadow Chief of Information Technology at Holman Enterprises and observed different meetings with each level of the IT department. • Observe the development of project Insight website, designed to give more options for customers while ordering their vehicles. • Learn how to push a needed service compared to a service that isn't needed without wasting resources. • Shadow Chief of Information Technology at Holman Enterprises and observed different meetings with each level of the IT department. • Observe the development of project Insight website, designed to give more options for customers while ordering their vehicles. • Learn how to push a needed service compared to a service that isn't needed without wasting resources.

Education

  • La Salle University
    Bachelor of Science - BS, Information Technology
    2018 - 2022

Community

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