Experience

Custom Mechanical Solutions, Inc.

• United States
• Construction
• 1 - 100 Employee

• Account Manager

  • Mar 2022 - Present

  Seattle, Washington, United States

• Sales Engineer

  • Mar 2021 - Feb 2022

  Seattle, Washington, United States

• Product Engineer

  • Jun 2019 - Mar 2021

  Seattle, Washington



Nortek Air Solutions, LLC

• United States
• Machinery Manufacturing
• 300 - 400 Employee

• Sales Application Engineer

  • Dec 2017 - May 2019

  Portland, Oregon - Manage custom HVAC equipment projects from start to finish by providing design support, pricing of equipment, producing submittals, and overseeing equipment as it is built in production. - Manage contractural modifications during the course of a project to ensure project profitability and accuracy. - Provide quotation to customers by preparing accurate pricing for a project after reading/reviewing engineering specifications and gathering correct documents. - Use specific in-house… Show more - Manage custom HVAC equipment projects from start to finish by providing design support, pricing of equipment, producing submittals, and overseeing equipment as it is built in production. - Manage contractural modifications during the course of a project to ensure project profitability and accuracy. - Provide quotation to customers by preparing accurate pricing for a project after reading/reviewing engineering specifications and gathering correct documents. - Use specific in-house engineering design and selection software systems for input of data and monitoring equipment as it is built in production. - Single source customer contact for all project related issues/activities. - Create and maintain healthy professional relationships with reps and contractors, solidifying the Nortek brand as the leader in custom HVAC solutions. Accomplishments - Sold and managed over $6 million of revenue in first year of employment, placing second out of all commercial SAEs. - Became team lead within first 6 months of employment. - Obtained SAE level two status within first year of employment. Show less



HOPPE North America, Inc.

• United States
• International Trade and Development
• 1 - 100 Employee

• Product Manager Intern

  • Jun 2017 - Oct 2017

  Fort Atkinson, Wisconsin - Researched and recorded all technical details as they related to handle sets, locking hardware, and door preparation for the four largest sliding patio door manufacturers. - Examined technical drawings and used calipers to measure the dimensions of the handle sets and locking hardware for each manufacturer, then modeled the geometries as SolidWorks CAD models and assemblies. - Organized and documented market prices for the current hardware products. - Recorded durations, resources,… Show more - Researched and recorded all technical details as they related to handle sets, locking hardware, and door preparation for the four largest sliding patio door manufacturers. - Examined technical drawings and used calipers to measure the dimensions of the handle sets and locking hardware for each manufacturer, then modeled the geometries as SolidWorks CAD models and assemblies. - Organized and documented market prices for the current hardware products. - Recorded durations, resources, prerequisites, and milestones for each product launch activity in the overall project plan. Accomplishments - Designed a display model of a multitronic locking swing-door in SolidWorks for a HOPPE client. The final design needed to be aesthetically pleasing and fully functional, specific to the client’s requests. - Designed “Traditional” & “Contemporary” replacement handle sets in SolidWorks for each manufacturer's handle set. - Used MS Project to develop a template for a 9-month product launch schedule. Show less



Fleming's Prime Steakhouse & Wine Bar

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Apr 2015 - May 2017

  Madison, Wisconsin Area - Assisted customers through constant communication and attention to ensure high quality customer service. - Addressed costumer problems and complaints immediately by listening, acknowledging, and determining the cause of the problem, and patiently designed a solution to keep the consumer pleased. - Coordinated with staff to keep restaurant operations organized and efficient in a high-stress environment. - Trained incoming staff to possess proper customer service etiquette while… Show more - Assisted customers through constant communication and attention to ensure high quality customer service. - Addressed costumer problems and complaints immediately by listening, acknowledging, and determining the cause of the problem, and patiently designed a solution to keep the consumer pleased. - Coordinated with staff to keep restaurant operations organized and efficient in a high-stress environment. - Trained incoming staff to possess proper customer service etiquette while familiarizing them with the business’ mission. Show less