Samuel Ballesteros
Senior Account Manager at CyraCom Language Solutions- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Tucson, Arizona, United States, US
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Experience
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CyraCom Language Solutions
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United States
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Translation and Localization
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700 & Above Employee
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Senior Account Manager
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Aug 2016 - Present
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Quality Specialist Supervisor
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Feb 2014 - Aug 2016
Supervised and developed a team of Quality Specialists; analyzed data to identify monitoring trends.
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Quality Specialist
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Oct 2010 - Feb 2014
Evaluated interpreter performance against defined competencies; revised, amended and developed internal processes for the Quality Specialist team.
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Spanish Interpreter
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Apr 2010 - Oct 2010
Provided accurate and complete over-the-phone interpretation in various industries including; medical, legal, law enforcement, emergency services, financial, and insurance.
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Community
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