Experience

Bistech

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Auditor

  • Feb 2023 - Present



Premier Enterprise Media Services

• United States
• Information Technology & Services
• 1 - 100 Employee

• Information Technology Desktop Support

  • Nov 2021 - Jan 2023

  • Migration and deployment of Windows 7 with Windows 10 across the enterprise. • Setting up of new Work station for new hires. • Perform Backup and restore of user data manually and using MDT (Microsoft Deployment Toolkit). • Configured and reinstall user application. Office 365, Skype for Business, Lotus Note. • Provided onsite and remote support to end users. • Troubleshooting and resolving technical issues with emails, software, and network-related issues. • Installation and support of network and local printers for end users. • Resolve assigned issues on Service now ticketing portal, Close about 10 to 15 tickets a day. • Resolve password-related issues for end users using Active Directory. Show less