Samuel Alimansjah

Data Analyst at Solv Systems
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Contact Information
Location
Sydney, New South Wales, Australia, AU
Languages
  • English Full professional proficiency
  • Indonesian Native or bilingual proficiency

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Credentials

  • Querying Data with Transact-SQL
    DDLS
    Oct, 2019
    - Sep, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Analyst
      • Feb 2023 - Present

    • Application Support/ Business Analyst
      • Dec 2018 - Feb 2023

      - Provide 2nd level support for the company's software applications (Microsoft Dynamics, LS Retail)- Assist in delivering major business/IT projects- Assist the IT team in maintaining uptime and data integrity across all business systems- Assist with the completion of all remediation activities related to security, risk and audit actions- Assist in ensuring compliance to all regulatory demands- Work closely with the business to document(CR, BRD, FSD) new business processes and requirements- Maintain 3rd party support and maintenance relationships

    • Service Desk Analyst/Support
      • Oct 2018 - Dec 2018

      - Manage Service Desk calls within agreed SLAS- Provide excellent customer service support- Maintain the Standard Operating Environment (SOE) for desktops, laptops and POS- Trouble shoot and correct hardware and software issues- Deploy applications, service packs and Window’s patches- Train, coach, develop and provide knowledge to staff- Work on projects relating to the IT service desk across the Pacific region

    • IT Support Assistant
      • May 2016 - Oct 2018

      - Support retail stores' Point of Sale and back office applications.- Support all IT related infrastructure.- Provide Application support for the company's Enterprise applications including Microsoft Dynamics NAV and Time & Attendance system- Deploy applications, service packs and patches.- Troubleshoot and correct hardware and software issues.- Assist with projects relating to the store network. This includes new store openings, store refits and relocations, plus new store infrastructure projects.

    • Australia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Data Entry
      • Feb 2015 - May 2015

      - Sorting, counting and collating ballot papers ready for data entry. - Reading ballot papers and recording relevant numeric data in a specifically designed system for calculating elections results. - Sorting, counting and collating ballot papers ready for data entry. - Reading ballot papers and recording relevant numeric data in a specifically designed system for calculating elections results.

Education

  • University of Technology, Sydney
    Bachelor of Science in Information Technology, Enterprise Systems Development
    2012 - 2014
  • TAFE
    Diploma of Information Technology (Software Development)
    2008 - 2009

Community

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