Experience

Consolidated Bank Ghana

• Financial Institution Payment & validation Manager.

  • Sep 2019 - Present

  Accra, Greater Accra, Ghana Key Achievements: *Designed seamless process flow for validation and prompt payment to customers of defunct banks *Project managed the successful migration and on boarding of customers static data from seven erstwhile banks onto one platform *facilitated retention of about 70% of customers of Bank of Ghana liquidated banks in 2018

• Zonal Manager

  • Aug 2018 - Jun 2019

  Key Achievements • Increased business penetration throughout the peripheries within the Northern part of Ghana which enabled the opening of two new branches • Exceeded annual portfolio target of 20% for the zone



BEIGE Bank

• Belgium

• Cluster Head

  • Apr 2017 - Aug 2018

  Accra, Greater Accra, Ghana Key Achievements: • Instituted operation weekend account opening which manifested in the monthly increase of customer base by 10% • All branches under my cluster consistently made profit • Maintained a customer satisfaction rate of 95%



GN Bank

• United States
• Banking
• 1 - 100 Employee

• Branche Supervising Manager

  • 2014 - Mar 2017

  Accra, Greater Accra, Ghana Key Achievements: • Elevated branch customer survey scores to over 85 percent. • Drove small business sales through relationship building with both prospects and current customers. Used the SPIN relationship selling process to gain business

• Branch Manager

  • 2010 - 2014

  Accra, Greater Accra, Ghana Key Achievements: • Increased branch revenue with deposit and investment balance growth of over 31% yearly • Mentored and on boarded new Branch Manager Trainees • Expanded customer base by 20% utilizing in-depth knowledge of retail services, products, and sales techniques

• Branch Operations Manager

  • 2010 - 2011

  Accra, Greater Accra, Ghana Key Achievements: • Instituted seamless work flow, check and balance for operational efficiency leading to 0% audit query • Trained and supervised 5 other cashiers over a period of 2 years • Got the operation man of the year 2011

• Credit Analyst

  • 2008 - 2010

  Accra, Greater Accra, Ghana Key Achievements: • Prudent loan review coupled with effective loan monitory led to 99% recovery rate above Bank of Ghana threshold of 95% • Increased Farmer Based loan loans by 20% • Mentored junior credit team members



ABTS Co. Ltd.

• Product Manager

  • 1997 - 2007

  B/A Key Achievements: • Improved on-time shipment percentage from 80% to >96%. • Implemented Kanban inventory system; reduced late shipments due to stock outs by 89%. • Sustained 30% revenue growth with 10% increase in production staff.



Marine Research Unit

• Research Assistant

  • 1990 - 1992

  Tema, Greater Accra, Ghana Key Achievements: • Introduced a new standard operating procedure for monitoring and shelving tissue culture supplies to increase efficiency by 33%