Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Java Development Bootcamp Student

  • Apr 2023 - Present

  Currently enrolled as a Java/.NET bootcamp student at Tech Elevator. Currently enrolled as a Java/.NET bootcamp student at Tech Elevator.



Spectrum

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • May 2022 - Sep 2022

  ● Utilized advanced diagnostic tools to resolve technical inquiries and ensure seamless service. ● Collaborated with customers to implement fixes and solutions. Explained technical details in a clear manner resulting in positive customer satisfaction. ● Coordinated additional internal support and field technician assistance when necessary. ● Diagnosed and resolved an average of 30-40 technical inquiries per day using advanced diagnostic tools. ● Received numerous kudos for… Show more ● Utilized advanced diagnostic tools to resolve technical inquiries and ensure seamless service. ● Collaborated with customers to implement fixes and solutions. Explained technical details in a clear manner resulting in positive customer satisfaction. ● Coordinated additional internal support and field technician assistance when necessary. ● Diagnosed and resolved an average of 30-40 technical inquiries per day using advanced diagnostic tools. ● Received numerous kudos for exceptional problem solving skills. Show less ● Utilized advanced diagnostic tools to resolve technical inquiries and ensure seamless service. ● Collaborated with customers to implement fixes and solutions. Explained technical details in a clear manner resulting in positive customer satisfaction. ● Coordinated additional internal support and field technician assistance when necessary. ● Diagnosed and resolved an average of 30-40 technical inquiries per day using advanced diagnostic tools. ● Received numerous kudos for… Show more ● Utilized advanced diagnostic tools to resolve technical inquiries and ensure seamless service. ● Collaborated with customers to implement fixes and solutions. Explained technical details in a clear manner resulting in positive customer satisfaction. ● Coordinated additional internal support and field technician assistance when necessary. ● Diagnosed and resolved an average of 30-40 technical inquiries per day using advanced diagnostic tools. ● Received numerous kudos for exceptional problem solving skills. Show less



OhioHealth

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Supply Chain Technician

  • Sep 2014 - Jun 2021

  ● Managed the distribution of a wide range of medical supplies to hospital departments, ensuring seamless and timely delivery. ● Maintained well-organized supply rooms, adhering to safety protocols and ensuring supplies were readily accessible for staff. ● Conducted daily inventory counts and managed supply orders. ● Demonstrated exceptional time management and organization skills, consistently meeting supply needs and minimizing stockouts. ● Managed the distribution of a wide range of medical supplies to hospital departments, ensuring seamless and timely delivery. ● Maintained well-organized supply rooms, adhering to safety protocols and ensuring supplies were readily accessible for staff. ● Conducted daily inventory counts and managed supply orders. ● Demonstrated exceptional time management and organization skills, consistently meeting supply needs and minimizing stockouts.